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Customer Lifecycle & Retention Manager

Astound, Chicago, IL, United States


A telecommunications provider is looking for a Base Management Manager to support initiatives in customer lifecycle management. Responsibilities include analyzing customer behavior to reduce churn and enhance retention, along with developing data-driven strategies. Candidates should have 3-5 years in customer lifecycle or related disciplines, be strong in communication and analytics, and proficient with tools like Microsoft Office. A comprehensive benefits package is offered, including a 401k plan and insurance options. #J-18808-Ljbffr