Marketing Operations Manager
Cypress HCM, New York, NY, United States
Summary
Hybrid – 2‑3 days in office at New York office. We are seeking a detail‑oriented Marketing Operations Manager to support the execution, tracking, and optimization of core marketing initiatives. This role will play a critical support function for the Marketing and Sales teams by ensuring rigor across budget and financial management, departmental KPI reporting and measurement, CRM administration, project management and day‑to‑day marketing operations. The ideal candidate is highly organized, analytically minded, and comfortable working across systems, data, and stakeholders in a fast‑paced environment.
Budget Management & Reconciliation
Support marketing budget tracking, reconciliation, and forecasting across multiple initiatives and vendors
Maintain accurate records of spend, invoices, and accruals in partnership with Finance and Marketing leads
Assist with budget reporting and ensure alignment between planned and actual spend
KPI Reporting & Measurement
Compile and maintain recurring KPI and performance reports across marketing programs, campaigns, and channels
Support dashboard updates and data hygiene to ensure accurate, timely reporting
Assist in synthesizing performance data to support optimization and planning efforts
CRM Management & Optimization
Support CRM administration, including data entry, maintenance, and quality control
Assist with campaign tracking, attribution support, and reporting within CRM tools
Partner with Marketing and Sales stakeholders to improve workflows, visibility, and data consistency
Marketing Program & Event Support
Provide operational support for marketing programs and industry events, including timelines, task tracking, documentation, and coordination across internal teams and external partners.
Assist with event logistics and execution support as needed, such as budget tracking, vendor coordination, registration management, asset delivery, and post‑event reconciliation and reporting.
Support program setup and execution for key initiatives, including tentpole events, experiential programs, partner activations, and sales‑driven marketing programs.
Maintain centralized documentation, trackers, and process workflows to ensure visibility, consistency, and on‑time delivery across marketing programs and events.
Assist with post‑program wrap‑ups, including documentation, performance inputs, and learnings to inform future planning.
Marketing Operations & Administrative Support
Provide operational and administrative support across marketing initiatives, including project timelines, documentation, and asset tracking
Support campaign launches, program setup, and cross‑functional coordination
Maintain process documentation and help identify opportunities to streamline workflows and improve efficiency
Qualifications & Skills
2–5 years of experience in marketing operations, marketing analytics, or a related operational role
Experience working with budgets, reporting, and CRM systems in a marketing or sales environment
Strong organizational skills and attention to detail
Comfortable working with data, spreadsheets, dashboards, and operational tools
Ability to manage multiple tasks and priorities in a deadline‑driven environment
Strong communication skills and a collaborative mindset
Compensation
$30-34 Hourly (W2)
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Budget Management & Reconciliation
Support marketing budget tracking, reconciliation, and forecasting across multiple initiatives and vendors
Maintain accurate records of spend, invoices, and accruals in partnership with Finance and Marketing leads
Assist with budget reporting and ensure alignment between planned and actual spend
KPI Reporting & Measurement
Compile and maintain recurring KPI and performance reports across marketing programs, campaigns, and channels
Support dashboard updates and data hygiene to ensure accurate, timely reporting
Assist in synthesizing performance data to support optimization and planning efforts
CRM Management & Optimization
Support CRM administration, including data entry, maintenance, and quality control
Assist with campaign tracking, attribution support, and reporting within CRM tools
Partner with Marketing and Sales stakeholders to improve workflows, visibility, and data consistency
Marketing Program & Event Support
Provide operational support for marketing programs and industry events, including timelines, task tracking, documentation, and coordination across internal teams and external partners.
Assist with event logistics and execution support as needed, such as budget tracking, vendor coordination, registration management, asset delivery, and post‑event reconciliation and reporting.
Support program setup and execution for key initiatives, including tentpole events, experiential programs, partner activations, and sales‑driven marketing programs.
Maintain centralized documentation, trackers, and process workflows to ensure visibility, consistency, and on‑time delivery across marketing programs and events.
Assist with post‑program wrap‑ups, including documentation, performance inputs, and learnings to inform future planning.
Marketing Operations & Administrative Support
Provide operational and administrative support across marketing initiatives, including project timelines, documentation, and asset tracking
Support campaign launches, program setup, and cross‑functional coordination
Maintain process documentation and help identify opportunities to streamline workflows and improve efficiency
Qualifications & Skills
2–5 years of experience in marketing operations, marketing analytics, or a related operational role
Experience working with budgets, reporting, and CRM systems in a marketing or sales environment
Strong organizational skills and attention to detail
Comfortable working with data, spreadsheets, dashboards, and operational tools
Ability to manage multiple tasks and priorities in a deadline‑driven environment
Strong communication skills and a collaborative mindset
Compensation
$30-34 Hourly (W2)
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