CX Operations Lead: Scale & Automate SaaS

A leading SaaS company in Raleigh, North Carolina, is looking for a CX Operations Manager to build the operational foundation of their Customer Experience organization. The role involves leading system implementations, optimizing customer experience through automation, and collaborating cross-functionally. Candidates should have extensive experience in SaaS operations and strong analytical and communication skills. This hybrid role requires in-office collaboration twice a week. #J-18808-Ljbffr