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SENIOR PARTNER EXPERIENCE PRODUCT LEAD

L1VE, New York, NY, United States


Shape the Future of Immersive Customer Experiences

L1VE GmbH

is a fast-growing media and technology company based in NYC & Berlin redefining how the world experiences sports, music and entertainment. Using cutting-edge 12K/3D/360° streaming technology and a global portfolio of premium rights, we bring L1VE events authentically and immersively to life across all leading VR platforms.

To strengthen our team, we are looking for a

SENIOR PRODUCT EXPERIENCE MANAGER

who is a versatile, high-impact role designed for a builder who thrives in fast-moving environments. This is a pinch hitter position where you'll work across consumercacing features, internal tooling, and partnerfacing experiences as the product and team take shape.

Tasks The

Senior Product Experience Manager

sits at the inrersection of product strategy, commercial execution & partner success. This role combines the mindset of a product lead, the fluency of a sales engineer & the empathy of client service to ensure partners understand, adopt & succeed with L1VE's offering.

You will work closely with commercial teams during the sales process to translate L1VE's capabilities into clear partner value, then own the transition into defining partner-specific product requirements, delivery expectations & ongoing feedback loops. Your work ensures that partner confidence over time without fragmeting the core product.

Requirements End-to-End Product & Event Delivery

Establish and run the Operating model that ensures product, features & L1VE events are delivered smoothly & consistently

Own launch readiness for L1VE experiences, including timelines, dependencies & go/no-go criteria

Systems, Workflows & Rituals

Design & maintain planning, prioritization & delivery workflows across pods

Define & run core rituals (planning, reviews, retrospective, post-event learnings)

Create clarity around roles, handoffs & decision-making

L1VE Ops Enablement

Partner cloesely with Production to operationalize L1VE event readiness

Develop & maintain event playbooks by vertical

Ensure cross-functional coordination during L1VE moments & post-event follow-up

Measurement & Outcomes

Define what "success" looks like for launches & events in partnership with product & data

Ensure teams are capturing the right signals (delivery, quality, partner confidence & engagement

Translate learnings into process & roadmap improvements

Cross-Functional Alignment

Act as trhe connective tissue across product, UX, content, production, data & engineering

Surface risks early & drive resolution before they impact launches or partners

Create shared accountability without becoming bureaucratic

Benefits The salary for this position is between $120,000 - $150,000 USD per year (actual salary will be determined in t by experience and geographic location).

We're based in lower Manhattan and Berlin. This role is hybrid. Specific in-office days and/or travel will be discussed during the interview process with flexibility to align with team needs. Please note that while we do not expect our hybrid policy to change, the number of required in-office days may be adjusted over time.

We provide a wide range of health and other standard benefits including PTO.

L1VE dedicated to promoting Equal Opportunity employment practices. We evaluate all applicants without discrimination based on race, color, religion, creed, national origin, age, sex, gender, marital status, sexual orientation and identity, genetic information, veteran status, citizenship or any other characteristics in accordance with applicable federal, state and local laws. We encourage applicants from a variety of backgrounds, experiences and skill sets.

ARE YOU

deeply organized? Operating at the intersection of product, engineering & L1VE or complex delivery? Calm under pressure & thrive when the stakes are high? Comfortable in front of clients & executive teams & can communicate effectively in these rooms? You work in Product Management, Partner Success Management, Client Services or related (7 years+)? You know how to bring ambiguous, fast moving environments! You're respected as a partner, not feared as a gatekeeper! You own a background in consumer products, content, media, L1VE events or platforms. Proven in success scaling delivery in cross-functional teams!

Comfort working in early-stage or rapidly evolving organizations!

THEN

become part of our L1VE-team & shape the technological future of immersive media with us - we look forward to receiving your application!

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