Community Outreach Retail Manager
Regal Holdings, West Bend, WI, United States
Regal Holdings is a fourth generation led, family–owned company based in the US Midwest for over 100 years. We produce and sell the best cookware products in the business and we’re always looking for what’s next in the kitchen. We believe the kitchen (and the family table) make up the hub of the home, where everyone belongs.
We Are All Working Together To
Support our divisions – when they grow, we grow
Positively impact the lives of over 1,000,000+ people each year with our innovative and entrepreneurial mindset
Create an environment where all employees can do their best work
You will love it here if you believe in the following
Everybody matters
Do the right thing
We are in this together
Passion for our customers
Community Outreach Retail Manager You will love this seat if you get, want, and have the capacity to:
Lead, Manage, and drive Accountability
Hire, develop and train store staff
Manage store P & L to make informed business decisions
Sales and Operations
Plan promotions in coordination with company and community events to drive sales and experiences to create repeat customer visits
Coordinate with sister division, the West Bend Company, to assist in selling slow moving/discontinued inventory as well as excess inventory to support cost effective run sizes
Drive traffic to the store by creatively publicizing throughout the community and other social awareness methods
Ensure strong operational standards, ordering and storing of inventory, signage, product information, pricing, and merchandising presentations
Ensure building safety and security standards are maintained
Community Outreach & Customer Service
Build connections and relationships with community organizations, event coordinators, key community stakeholders, and company leadership
Develop and implement plans to create deeper community engagement via store, cooking events, and tours
Build strong relationships with current and new customer base
Resolve customer problems and complaints quickly and effectively
Actively listen to customers to address questions and concerns
Brand and Product Knowledge
Collaborate with divisions of Regal Holdings to understand history and current positioning of the brand and product value proposition
Demonstrate an in-depth knowledge of the merchandise; ensure staff has sound knowledge of product
This seat reports to: EVP & Chief Marketing Officer
Our Company Believes Leaders Are Critical To The Success Of Each Individual. Because Of This, You Will Have a Leader Who
Works with a sense of urgency and aligned purpose
Has a passion for our customers and a focus on end consumers
Is a servant leader who is collaborative and approachable
Has strong ethics and integrity
Is courageous and inspirational
Benefits There are so many benefits to being a part of the Regal Holdings Team! Our benefits package is built with you and your family in mind – and that starts with the things that are most important to you – your health, your lifestyle, and your future. Learn more at Careers - Regal Holdings
Regal Holdings is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
Requirements
Bachelors in Business Administration with minimum of 3 years store management experience, or minimum 5 years store management experience involving all selling and operational activities
Experience working in a retail durable goods environment preferred
Experience with event planning & community engagement
Experience in leading and developing others
Great verbal/written communication and interpersonal skills
Strong problem‑solving ability and analytical skills
Passionate around selling and building relationships
Proficiency in MS Office
Flexible availability, including days, nights, weekends and holidays
#J-18808-Ljbffr
We Are All Working Together To
Support our divisions – when they grow, we grow
Positively impact the lives of over 1,000,000+ people each year with our innovative and entrepreneurial mindset
Create an environment where all employees can do their best work
You will love it here if you believe in the following
Everybody matters
Do the right thing
We are in this together
Passion for our customers
Community Outreach Retail Manager You will love this seat if you get, want, and have the capacity to:
Lead, Manage, and drive Accountability
Hire, develop and train store staff
Manage store P & L to make informed business decisions
Sales and Operations
Plan promotions in coordination with company and community events to drive sales and experiences to create repeat customer visits
Coordinate with sister division, the West Bend Company, to assist in selling slow moving/discontinued inventory as well as excess inventory to support cost effective run sizes
Drive traffic to the store by creatively publicizing throughout the community and other social awareness methods
Ensure strong operational standards, ordering and storing of inventory, signage, product information, pricing, and merchandising presentations
Ensure building safety and security standards are maintained
Community Outreach & Customer Service
Build connections and relationships with community organizations, event coordinators, key community stakeholders, and company leadership
Develop and implement plans to create deeper community engagement via store, cooking events, and tours
Build strong relationships with current and new customer base
Resolve customer problems and complaints quickly and effectively
Actively listen to customers to address questions and concerns
Brand and Product Knowledge
Collaborate with divisions of Regal Holdings to understand history and current positioning of the brand and product value proposition
Demonstrate an in-depth knowledge of the merchandise; ensure staff has sound knowledge of product
This seat reports to: EVP & Chief Marketing Officer
Our Company Believes Leaders Are Critical To The Success Of Each Individual. Because Of This, You Will Have a Leader Who
Works with a sense of urgency and aligned purpose
Has a passion for our customers and a focus on end consumers
Is a servant leader who is collaborative and approachable
Has strong ethics and integrity
Is courageous and inspirational
Benefits There are so many benefits to being a part of the Regal Holdings Team! Our benefits package is built with you and your family in mind – and that starts with the things that are most important to you – your health, your lifestyle, and your future. Learn more at Careers - Regal Holdings
Regal Holdings is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
Requirements
Bachelors in Business Administration with minimum of 3 years store management experience, or minimum 5 years store management experience involving all selling and operational activities
Experience working in a retail durable goods environment preferred
Experience with event planning & community engagement
Experience in leading and developing others
Great verbal/written communication and interpersonal skills
Strong problem‑solving ability and analytical skills
Passionate around selling and building relationships
Proficiency in MS Office
Flexible availability, including days, nights, weekends and holidays
#J-18808-Ljbffr