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Account Support Consultant WFH

AO Globe Life, Boston, MA, United States


AO Globe Life is actively hiring Remote Client Support Specialists to join our fully remote, mission-driven team. This opportunity is ideal for recent or soon-to-be graduates in business, marketing, communications—or individuals who thrive in people-centered, service-focused roles.

We provide hands‑on training, structured mentorship, and inbound client interest to help you succeed while working from anywhere in the United States.

This role focuses on client education, relationship‑building, and long‑term support.

Key Responsibilities

Conduct virtual consultations with clients via Zoom

Guide individuals and families through personalized supplemental benefit options

Support clients throughout the enrollment process with clarity and professionalism

Maintain accurate, organized digital records

Provide consistent follow‑up and client‑first communication

Participate in ongoing mentorship, development sessions, and team training

Build meaningful, long‑term client relationships

Qualifications

Strong communication and interpersonal skills

Organized, self‑motivated, and comfortable working independently

Confident in virtual meetings and familiar with digital tools

Passion for helping others and contributing to a purpose‑driven organization

Customer service or consultative experience preferred, not required

Authorized to work in the United States

Reliable internet connection and Windows‑based laptop with webcam

What We Offer

100% remote role with flexible scheduling

Weekly pay via direct deposit

Inbound client interest — no cold outreach

Comprehensive training and full licensing support

Performance‑based bonuses

Equity opportunity for qualifying team members

Clear leadership and advancement pathways

Supportive, people‑first team culture

About AO Globe Life For more than 70 years, AO Globe Life has provided supplemental benefits to union members, credit union clients, veterans, and working families nationwide. As a remote‑first organization, we are committed to service, integrity, and empowering our team members to build meaningful, flexible careers.

If you’re ready to launch a career that blends purpose, flexibility, and long‑term growth, apply today. We’re ready to support your success.

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