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Director of Customer Success — Case Management SaaS

Bonterra, New York, NY, United States


A notable organization dedicated to social good is looking for a Director of Customer Success to lead the team in managing relationships with Case Management customers. The role demands strong leadership skills, a commitment to improving customer experience, and the execution of strategies that ensure retention and value realization. Candidates should come with experience in SaaS environments and possess excellent communication skills to engage with senior leadership. This position is key to enabling organizations to maximize their impact in serving vulnerable populations. #J-18808-Ljbffr