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Catering Coordinator - Sales (Full - Time) - World Equestrian Center Ocala

World Equestrian Center, Ocala, FL, United States


Catering Coordinator - Sales (Full - Time) - World Equestrian Center Ocala Job Category : Sales, Marketing & Revenue

Requisition Number : CATER001538

Posted: March 20, 2026

Full-Time

On-site

Locations Showing 1 location

Ocala, FL 34482, USA

Description Primary Responsibilities:

Exhibit strong verbal and written communication skills in all interactions

Demonstrate computer proficiency, particularly with Microsoft Office Suite (Word, Excel, PowerPoint)

Maintain excellent typing and organizational skills to manage multiple tasks efficiently

Uphold a high level of confidentiality and discretion in all responsibilities

Display strong attention to detail and accuracy in all work

Manage and coordinate multiple tasks and priorities effectively

Engage in high levels of interaction with team members and other departments

Maintain a consistently professional demeanor

Show a willingness and ability to learn and adapt to new systems and procedures

Key Duties:

Prepare and distribute weekly BEOs, 30- Day Report, Resume Packets, and Daily Reports

Accurately log all incoming leads into Delphi. Salesforce

Support and facilitate the Group Turn-Over process for confirmed bookings

Ensure daily banquet checks are received and validated in Delphi. Salesforce

Complete and coordinate Pre cons, Amenity Forms and Deliveries

Assist with expense report completion and PO management in Concur

Serve as Delphi. Salesforce system administrator for the department

Communicate with clients on behalf of Catering and Sales personnel

Aid during site inspections and client entertaining activities

Professionally manage incoming calls and client inquiries

Organize and file departmental correspondence and documents

Update daily COMMS & White Board for coming week, events & VIP’s

Countersigned contract turnover process

Assist in preparing for Daily Business Review

Support the Sales, Catering, and Marketing teams with ongoing projects and initiatives

Perform additional duties as assigned by the Director of Sales & Marketing, Director of Revenue Management, Catering & Events Director, and other team managers

Assisting the sales team with proposals, contracts, rate loading, and client correspondence.

Maintaining client records, updating sales systems, and generating reports (e.g., from Salesforce or Opera).

Scheduling meetings, site tours, client visits, and sometimes helping with event planning logistics.

Preparing weekly/monthly sales reports, forecasting sheets, and tracking KPIs.

Communicating between sales, operations, marketing, and finance to ensure smooth execution of deals and bookings.

Drafting and proofreading sales materials, contracts, and presentations.

This job description in no way states or implies that these are the only duties to be performed by the associate occupying this position. Associates will be required to perform any other job-related duties assigned by their supervisor. This document does not create an employment contract, implied or otherwise, other than an "at will" employment relationship.

Physical Requirements:

Associate may have to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl.

Associate must talk and hear.

Qualifications, Education, Experience, Skills, and Abilities:

High school diploma or equivalent required; a degree in hospitality management, culinary arts, or a related field is preferred.

Proven experience in catering, event planning, or a related customer service role.

Strong organizational skills and the ability to manage multiple events simultaneously.

Excellent communication and interpersonal skills, with the ability to work with diverse clients and teams.

Ability to work under pressure and meet tight deadlines.

Knowledge of food safety standards and health regulations.

Proficiency in event management software and Microsoft Office Suite.

World Equestrian Center is managed by Columbus Hospitality Management, a company committed to providing quality service and memorable guest experiences in a positive and welcoming work environment. We are focused on supporting the needs of our team through our commitment to the family/work life balance and by providing development opportunities.

We are proud to be a Drug Free Workplace/EOE. All applicants will be required to submit to a background check prior to employment.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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