Personal Lines Customer Service Representative
CPS, Inc., Palos Hills, IL, United States
Location:
In-Office
Compensation:
Up to $65,000 (based on experience)
We are looking for a
Personal Lines Customer Service Representative
to join our in-office team and provide outstanding support to our clients. This role is responsible for servicing personal lines policies, including home, auto, renters, and umbrella coverage. You’ll assist with policy changes, billing inquiries, claims support, and renewal processing while ensuring an excellent client experience at every touchpoint.
Key Responsibilities
Provide day-to-day service and support for personal lines clients
Process endorsements, policy changes, renewals, and billing requests
Communicate effectively with clients via phone and email
Assist with claims reporting and follow-up as needed
Ensure client retention through proactive and attentive service
Qualifications
Must have experience working with captive insurance carriers (e.g., State Farm, Allstate, Farmers, etc.)
Strong understanding of personal lines insurance products and coverages
Excellent communication and organizational skills
Ability to thrive in a fast-paced, team-oriented office environment
Active Property & Casualty license preferred
If you have a background in captive insurance and are passionate about delivering top-notch service, we’d love to hear from you!
#J-18808-Ljbffr
In-Office
Compensation:
Up to $65,000 (based on experience)
We are looking for a
Personal Lines Customer Service Representative
to join our in-office team and provide outstanding support to our clients. This role is responsible for servicing personal lines policies, including home, auto, renters, and umbrella coverage. You’ll assist with policy changes, billing inquiries, claims support, and renewal processing while ensuring an excellent client experience at every touchpoint.
Key Responsibilities
Provide day-to-day service and support for personal lines clients
Process endorsements, policy changes, renewals, and billing requests
Communicate effectively with clients via phone and email
Assist with claims reporting and follow-up as needed
Ensure client retention through proactive and attentive service
Qualifications
Must have experience working with captive insurance carriers (e.g., State Farm, Allstate, Farmers, etc.)
Strong understanding of personal lines insurance products and coverages
Excellent communication and organizational skills
Ability to thrive in a fast-paced, team-oriented office environment
Active Property & Casualty license preferred
If you have a background in captive insurance and are passionate about delivering top-notch service, we’d love to hear from you!
#J-18808-Ljbffr