Commercial Insurance Customer Service Representative - Hybrid
The Jonus Group, Baltimore, MD, United States
Job Summary
Seeking a dedicated and detail-oriented Commercial Lines Customer Service Representative (CSR) to join a growing team. This role is integral to operations, focusing on providing exceptional service to clients and ensuring seamless processing of commercial lines accounts. If you have a strong background in commercial lines processing and are passionate about delivering outstanding customer service, we encourage you to apply.
Compensation Package
Salary Range: $50,000 - $65,000+ (depending on experience)
Competitive benefits package, 401(k), paid time off, professional development opportunities, etc.
Responsibilities
Process commercial lines accounts, including certificates, endorsements, and general administrative tasks
Handle middle-market accounts with premiums ranging from $100,000 to $2 million
Assist with quoting new and renewal business
Utilize Applied EPIC software for account management and processing
Collaborate with team members to ensure client satisfaction and operational efficiency
Qualifications/Requirements
Licensure: Active Property & Casualty (P&C) license is required
Experience: Minimum of 4 years in commercial lines processing; experience with middle-market accounts is preferred
Technical Skills: Proficiency in Applied EPIC software is highly desirable
Preferred Background: Candidates with experience in agency operations or larger brokerage firms are encouraged to apply
Attributes: Strong attention to detail, excellent organizational skills, and a commitment to providing exceptional customer service
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Compensation Package
Salary Range: $50,000 - $65,000+ (depending on experience)
Competitive benefits package, 401(k), paid time off, professional development opportunities, etc.
Responsibilities
Process commercial lines accounts, including certificates, endorsements, and general administrative tasks
Handle middle-market accounts with premiums ranging from $100,000 to $2 million
Assist with quoting new and renewal business
Utilize Applied EPIC software for account management and processing
Collaborate with team members to ensure client satisfaction and operational efficiency
Qualifications/Requirements
Licensure: Active Property & Casualty (P&C) license is required
Experience: Minimum of 4 years in commercial lines processing; experience with middle-market accounts is preferred
Technical Skills: Proficiency in Applied EPIC software is highly desirable
Preferred Background: Candidates with experience in agency operations or larger brokerage firms are encouraged to apply
Attributes: Strong attention to detail, excellent organizational skills, and a commitment to providing exceptional customer service
#J-18808-Ljbffr