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Student Social Media and Outreach Intern

Illinois State University, Chicago, IL, United States


Job no:

521510

Work type:

On Campus

Location:

Normal, Illinois

Title Student Social Media and Outreach Intern

Employee Classification Student Help Regular

Division Name Student Affairs

Department Event Management, Dining and Hospitality

Job Summary The Department of Event Management, Dining, and Hospitality is the largest student employer at Illinois State University. We provide the campus community and guests with high-quality and professional event services and dining experiences in a variety of settings dedicated to enhancing the campus experience in a diverse community.

Event Management, Dining, and Hospitality is committed to providing an outstanding dining experience for students, faculty, staff, and guests in all our locations.

The Department of Event Management, Dining, and Hospitality takes great pride in providing welcoming and inclusive spaces, high-quality food, and superior service, by trained and caring student and professional staff. It is our philosophy to recruit, inspire, and retain talented team members while we foster their development. It is our goal to promote a more fully diverse and inclusive campus community.

Key Responsibilities

Assist with managing, monitoring, and creating content for the department's Facebook and Instagram accounts (@Redbird_Life and @Redbird_Food)

Research and report on the latest social media trends and find ways to implement the latest trends in the department's social media

Work closely with marketing team to create a social media plan for various marketing campaigns and initiatives

Assist with the promotion of the Bird Shirt Program on social media and through outreach events

Help plan and execute general outreach events

Run analytics and analyze data to track the success of social media campaigns

Attend committee meetings, training sessions, and department events

Assist supervisor with marketing and communication related tasks including but not limited to printing and distributing signage, writing news stories, and more

Occasionally attend department events to provide social media coverage that falls outside the standard working hours of 8 a.m. – 4:30 p.m.

Perform other duties as assigned

Additional Information Student employees are eligible to participate in the University’s 403(b) Plan. More information can be found here.

Pay Rate $15.25/hour

Required Qualifications

Possess knowledge of the uses of social media as well as a willingness to learn new features and applications as they are released

A creative and innovative personality with a passion for social media

Excellent verbal and non-verbal communication skills

Positive attitude with a willingness to learn and accept feedback

Strong work ethic and demonstrated ability to multi-task, organize, and pay close attention to detail

Effective time management skills, with an emphasis on punctuality and reliability

Ability to work closely with others on a team

Possess general office skills and have ability to learn new software applications

Currently enrolled as a part‑time or full‑time student, maintaining a cumulative GPA of at least 2.0. Candidates must be in academic and judicial good standing

Preferred Qualifications

Previous experience with social media, communications or marketing strongly preferred

Photography skills

Work Hours Varies

Functional Expectations

Move about in various locations across campus as needed to complete day-to-day work.

Effectively communicate on a daily basis.

Proposed Starting Date June 2026

Required Applicant Documents

Resume

Cover Letter

Reference List

Please Note These documents are required to be submitted online in order to complete the application process. Please have these documents ready prior to clicking on "Apply".

Contact Information for Applicants Samantha Schultz slschul@ilstu.edu

Important Information for Applicants This position is subject to a criminal background investigation and if applicable, an employment history review, based on University Policy 3.1.30 and any offer of employment is contingent upon you passing a satisfactory criminal background investigation and/or an employment history review. You may not begin work until the criminal background investigation results have been received and cleared by Human Resources.

In addition, all appointments are contingent upon proof of eligibility for employment at Illinois State University to perform the required duties described above on your scheduled start date. The Immigration and Control Act of 1986, Public Law 99-603, requires all new employees to file an I‑9 in person and no later than three days from the beginning of employment. This may be accomplished within the department or through Human Resources. A list of the types of documentation you will be expected to provide is available at https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents. Failure to comply with this law will result in cancellation of your appointment.

Illinois State University, as your employer, is required by federal law to ensure proper tax withholding from wages and to ensure that the required reporting of employee wages, withholding, and employment taxes is accurate. For this reason, every employee must have a valid Social Security Number registered with the University at the time of employment and/or as soon after as possible, but no later than 45 days from the start date. Failure to comply with this law may result in cancellation of your appointment.

Illinois State University student employees are restricted to no more than 28 hours per week of on-campus employment for all positions held.

International students are restricted by their visa status to no more than 20 hours per week of on-campus employment when the university is in session but may work more when the university is not in session. International students should contact the Office of International Studies and Programs for guidance if they have questions concerning employment restrictions.

Illinois State University is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

If you are an individual with a disability and need a reasonable accommodation under the Americans with Disabilities Act (ADA) or other state or federal law you may request an accommodation by contacting the Office of Equal Opportunity and Access at (309) 438-3383. The Office of Equal Opportunity and Access will hold any confidential information you provide in confidence.

If you are having difficulty accessing the system, please call Human Resources at (309) 438-8311.

Application Opened Date: 03/18/2026 09:00 AM CST

Application Closes Date: 04/01/2026 11:55 PM CST

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