Customer Service Representative

* Enter orders directly from customers, from both written and telephone requests.* Set up new customer accounts on the computer.* Investigate customer service complaints (written and telephone).* Interface with warehouse and accounts receivable personnel, as needed, to effectively complete assigned tasks.* Perform other tasks as required.* Manage interpersonal relationships and interact/communicate with clarity, tact and courtesy with patrons, patients, staff, faculty, students and others required.* Communicate effectively in English, both orally and in writing required.* Identify priorities; recognize and resolve or refer problems required.* Work effectively with supervision and as a part of a team required.* Ability to use or learn a range of position-related software applications; strong typing skills and experience on a 10 key adding machine required.* Excellent verbal communication skills and the ability to follow detailed instructions required.* Investigating customer service complaints and following detailed procedures to correct the problems required.* Interface with various departments as required to effectively complete assigned tasks required.* Typing skills of at least 25 words per minute and experience on a 10 key adding machine are required.* Experience with Microsoft Office Suite preferred.* Experience with Salesforce (or any CSM software) preferred.When applying, the document(s) **MUST** be uploaded via the **My Experience** page, in the section titled **Application Documents** of the application.The University of Chicago is an urban research university that has driven new ways of thinking since 1890. Our commitment to free and open inquiry draws inspired scholars to our global campuses, where ideas are born that challenge and change the world.We empower individuals to challenge conventional thinking in pursuit of original ideas. Students in the College develop critical, analytic, and writing skills in our rigorous, interdisciplinary core curriculum. Through graduate programs, students test their ideas with UChicago scholars, and become the next generation of leaders in academia, industry, nonprofits, and government.To learn more about the university click here #J-18808-Ljbffr