Customer Relations Specialist
Corpay, Brentwood, TN, United States
Posted Wednesday, March 11, 2026 at 5:00 AM
What We Need Corpay is currently looking to hire a Customer Relationship Specialist within our Fuel Tax Division. This position falls under our NA Fuel line of business and is located in Brentwood, TN. In this role, you will be responsible for actively engaging the client to create a positive experience and promoting the sustained use of our services.
You will report to the Fuel Tax Supervisor.
How We Work As a Customer Relationship Specialist, you will be expected to work in a hybrid environment. Corpay will set you up for success by providing:
Assigned workspace in Brentwood, TN
Formal, hands‑on training
Role Responsibilities The responsibilities of the role will include:
Establishing and maintaining strong client relationships and proactively managing accounts to provide exceptional customer service
Working closely as a liaison between the customer, sales and the operations team
Providing proactive, professional, customer focused management of client fuel tax filing and reports
Providing resourceful solutions for client requests and process issues
Analyzing data in conjunction with support staff
Communicating and coordinating with clients to ensure timely completion of reports and tax filings per the established calendar
Maintaining current client contact information, including processing instructions
Coordinating with operations team to provide ad hoc reports and/or information upon client request
Qualifications & Skills
High school diploma or equivalent required, college degree preferred
1+ year strong customer relations experience preferred
Excellent basic math and data entry skills required
Superior telephone and customer service skills
Working knowledge of Microsoft Office (Excel, Word, Power Point, Access, and Outlook) required
1+ years’ experience working with/preparing taxes is an asset
Preferred Skills
Strong relationship management skills
Service oriented mentality
Strong communication both written and verbal
Reliable team member
Action oriented mentality
Strong organizational skills
Strong attention to detail
Strong problem‑solving skills
Medical, Dental & Vision benefits available the 1st month after hire
Automatic enrollment into our 401k plan (subject to eligibility requirements)
Virtual fitness classes offered company‑wide
Robust PTO offerings including: major holidays, vacation, sick, personal, & volunteer time
Employee discounts with major providers (i.e. wireless, gym, car rental, etc.)
Philanthropic support with both local and national organizations
Fun culture with company‑wide contests and prizes
Corpay is an Equal Opportunity Employer. Corpay provides equal employment opportunities to all employees and applicants without regard to race, color, gender (including pregnancy), religion, national origin, ancestry, disability, age, sexual orientation, gender identity or expression, marital status, language, ancestry, genetic information, veteran and/or military status or any other group status protected by federal or local law. If you require reasonable accommodation for the application and/or interview process, please notify a representative of the Human Resources Department.
For more information about our commitment to equal employment opportunity and pay transparency, please click the following links: EEO and Pay Transparency
#J-18808-Ljbffr
What We Need Corpay is currently looking to hire a Customer Relationship Specialist within our Fuel Tax Division. This position falls under our NA Fuel line of business and is located in Brentwood, TN. In this role, you will be responsible for actively engaging the client to create a positive experience and promoting the sustained use of our services.
You will report to the Fuel Tax Supervisor.
How We Work As a Customer Relationship Specialist, you will be expected to work in a hybrid environment. Corpay will set you up for success by providing:
Assigned workspace in Brentwood, TN
Formal, hands‑on training
Role Responsibilities The responsibilities of the role will include:
Establishing and maintaining strong client relationships and proactively managing accounts to provide exceptional customer service
Working closely as a liaison between the customer, sales and the operations team
Providing proactive, professional, customer focused management of client fuel tax filing and reports
Providing resourceful solutions for client requests and process issues
Analyzing data in conjunction with support staff
Communicating and coordinating with clients to ensure timely completion of reports and tax filings per the established calendar
Maintaining current client contact information, including processing instructions
Coordinating with operations team to provide ad hoc reports and/or information upon client request
Qualifications & Skills
High school diploma or equivalent required, college degree preferred
1+ year strong customer relations experience preferred
Excellent basic math and data entry skills required
Superior telephone and customer service skills
Working knowledge of Microsoft Office (Excel, Word, Power Point, Access, and Outlook) required
1+ years’ experience working with/preparing taxes is an asset
Preferred Skills
Strong relationship management skills
Service oriented mentality
Strong communication both written and verbal
Reliable team member
Action oriented mentality
Strong organizational skills
Strong attention to detail
Strong problem‑solving skills
Medical, Dental & Vision benefits available the 1st month after hire
Automatic enrollment into our 401k plan (subject to eligibility requirements)
Virtual fitness classes offered company‑wide
Robust PTO offerings including: major holidays, vacation, sick, personal, & volunteer time
Employee discounts with major providers (i.e. wireless, gym, car rental, etc.)
Philanthropic support with both local and national organizations
Fun culture with company‑wide contests and prizes
Corpay is an Equal Opportunity Employer. Corpay provides equal employment opportunities to all employees and applicants without regard to race, color, gender (including pregnancy), religion, national origin, ancestry, disability, age, sexual orientation, gender identity or expression, marital status, language, ancestry, genetic information, veteran and/or military status or any other group status protected by federal or local law. If you require reasonable accommodation for the application and/or interview process, please notify a representative of the Human Resources Department.
For more information about our commitment to equal employment opportunity and pay transparency, please click the following links: EEO and Pay Transparency
#J-18808-Ljbffr