Hospitality Concierge - Public Relations
Providence Health & Services, Lubbock, TX, United States
Concierge
Join our team and be the warm welcome that makes every visitor feel truly cared for. As a Concierge, you'll play a key role in delivering second-mile service and creating an inclusive, uplifting, patient-centered experience. You are often the first point of contact for patients and guestssetting a positive tone the moment they arrive on campus. Guided by our promise, "Know me. Care for me. Ease my way," you'll help ensure each person feels supported, valued, and at ease. You'll use your broad knowledge of the hospital and surrounding campus to assist with wayfinding, provide information, help manage access, and support caregivers by triaging operational needs as they arise. Your presence helps patients, families, and employees feel confident, comfortable, and connected. Whether welcoming a first-time visitor, supporting a stressed family, or assisting leadership and surveyors, the Hospitality Concierge is the trusted guide who turns every interaction into a positive, reassuring experience. At Providence, our caregivers aren't just valuedthey're invaluable. When you join Covenant Medical Center, you join a community built on whole-person care, compassion, and mutual respect. Here, your voice truly matters, and you're empowered to grow, contribute, and thrive. If you're enthusiastic about helping others, love being part of a supportive team, and want to make a meaningful impact every day, we'd love to welcome you. This part time day shift runs Saturday and Sunday from 8:00 am to 4:30 pm and additional flexible hours during the weekday. Required Qualifications: 1 year related hospitality sector experience providing exceptional customer service dealing extensively with the public. Preferred Qualifications: 1 year experience in healthcare. Why Join Providence? Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our mission of caring for everyone, especially the most vulnerable in our communities. Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more.
Join our team and be the warm welcome that makes every visitor feel truly cared for. As a Concierge, you'll play a key role in delivering second-mile service and creating an inclusive, uplifting, patient-centered experience. You are often the first point of contact for patients and guestssetting a positive tone the moment they arrive on campus. Guided by our promise, "Know me. Care for me. Ease my way," you'll help ensure each person feels supported, valued, and at ease. You'll use your broad knowledge of the hospital and surrounding campus to assist with wayfinding, provide information, help manage access, and support caregivers by triaging operational needs as they arise. Your presence helps patients, families, and employees feel confident, comfortable, and connected. Whether welcoming a first-time visitor, supporting a stressed family, or assisting leadership and surveyors, the Hospitality Concierge is the trusted guide who turns every interaction into a positive, reassuring experience. At Providence, our caregivers aren't just valuedthey're invaluable. When you join Covenant Medical Center, you join a community built on whole-person care, compassion, and mutual respect. Here, your voice truly matters, and you're empowered to grow, contribute, and thrive. If you're enthusiastic about helping others, love being part of a supportive team, and want to make a meaningful impact every day, we'd love to welcome you. This part time day shift runs Saturday and Sunday from 8:00 am to 4:30 pm and additional flexible hours during the weekday. Required Qualifications: 1 year related hospitality sector experience providing exceptional customer service dealing extensively with the public. Preferred Qualifications: 1 year experience in healthcare. Why Join Providence? Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our mission of caring for everyone, especially the most vulnerable in our communities. Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more.