Director of Branch Development

Brief Description

The Director of Branch Development oversees the planning, expansion, optimization, and performance of an organization’s branch network. This role is responsible for developing growth strategies, improving operational efficiency, and ensuring each branch aligns with company standards and business goals.

Please note this is a regional based position and can reside within the eastern or central time zone.

Job Duties

• Develop and execute strategies for branch network expansion, relocation, consolidation, and modernization
• Conduct market research, demographic studies, and competitive analyses to identify high‑potential locations
• Oversee site selection, branch design, construction, and launch timelines in coordination with real estate, operations, and marketing teams
• Lead improvements in branch performance, customer experience, and operational effectiveness
• Create and implement standardized processes, policies, and performance metrics across all branches
• Work with finance to build business cases and ROI analyses for new or remodeled branches
• Partner with HR to support recruitment, training, and leadership development for branch managers
• Monitor branch performance indicators and drive corrective action plans where needed
• Manage vendor and contractor relationships related to branch buildouts and improvements
• Ensure compliance with regulatory and company standards across the branch network
• Prepare reporting and presentations for executive leadership on network strategy and performance
• Other duties as assigned

Education

Bachelor’s degree in business, management, operations, or related field.

Experience & Skills

• 7–12+ years of experience in branch and or sales experience operations, retail network expansion, or multi‑unit leadership
• Proven track record in strategic planning, project management, and operational optimization
• Strong analytical, financial modeling, and decision‑making skills
• Excellent leadership, communication, and cross‑functional collaboration capabilities
• Vendor and stakeholder management experience
• Must successfully complete a criminal background check, drug screen and E‑verify

Why Join Mazzella?

• Team‑Oriented Environment: Experience the power of collaboration and support from colleagues who genuinely care about your success.
• Work‑Life Balance: Enjoy a real balance between your professional and personal life, ensuring fulfillment both at work and at home.
• Growth and Development: Embark on a lifelong learning journey with tailored development opportunities and a clear career path.
• Humble, Hungry, Smart Culture: Embrace our core values of humility, hunger for excellence, and smart decision‑making, creating a culture of respect and innovation.
• Market‑Competitive Salaries: Receive compensation that recognizes your contributions and reflects our commitment to fair and competitive pay.
• Comprehensive Benefits: Access a wide range of benefits, including paid time off, affordable health insurance, dental, vision, 401(k) with company match, life insurance, and disability insurance.
• Free Virtual Doctor Visits: Take advantage of our Teledoc service with $0 copay, prioritizing your health and convenience.
• Tuition Reimbursement: Invest in your future with our tuition reimbursement program, supporting your continued education and personal growth.

Our Core Values

• Be Safe – A personal commitment to everyone’s well‑being; purposeful control of risk.
• Be a Lifelong Learner – Routinely acquire new skills and capabilities that bring value.
• Be Humble – Emphasize the team over self, without ego or status.
• Be Hungry – Always looking for more, self‑motivated, and committed to going above and beyond.
• Be Smart – Common sense about people; good judgment and intuition about group dynamics.

Join us at Mazzella and experience the difference of working with a company that puts people first. Together, we’ll achieve greatness and shape the future of our industry.

EOE / Drug Free Workplace

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