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Salesforce BSA

Rootshell Enterprise Technologies, Santa Clara, CA, United States


Requirements • Bachelor's Degree in Computer Science, Information Systems or equivalent • 5 or more years' experience in a Business Systems Analyst role supporting business units globally. • 5 or more years' experience with SFDC - Sales Cloud administration • Current Salesforce ADM-201 or 211 certifications • In-depth knowledge of the standard capabilities of SFDC and have successfully expanded on those capabilities through AppExchange and/or integration with external systems • Strong analytical skills in analyzing complex problems, processes, and systems to propose solutions • Deep understanding of Lead, Account, Contact and Opportunity Management • Good understanding of related business processes like contract management, quoting, and the order/fulfilment cycle in order to support impact analysis and design for proposed solutions • Design and implementation experience with SalesForce.com, Partner Communities and Apttus • Experience with Service Cloud, Sales Cloud, and Salesforce Lightning • Experience with Einstein Analytics and Salesforce CPQ is a plus • Experience with Sales enablement platforms (ie: SAVO/Seismic) is a plus • Proven ability to manage multiple projects concurrently and drive delivery and execution • Ability to drive business consensus and simplify processes and designs • Ability to document interfaces and data flows • Excellent written/verbal communication skills • Ability to establish working relationships with personnel at all levels in the organization • Ability to effectively manage confidentiality of information • Ability to quickly learn new systems, processes, and technology • Experience with Project Management tools and methodology a plus