Salesforce Business System Analyst
Rootshell Enterprise Technologies, San Francisco, CA, United States
Duties:
Create and maintain fields, views, reports, dashboards, rules, workflows and other salesforce.com objects and functions
Monitor and manage logs/errors for back end system integrations with SFDC
Translate business requirements into system solutions
Analyze and determine application and interface solutions
Design and develop complex reports as needed
Drive and execute functional design, testing, change management and end user acceptance for projects and enhancements as needed
Interface with relevant teams to support day-to-day systems and interfaces issues related to existing application solutions
Responsible for creating, managing, and communicating comprehensive Business Requirements Documents (BRDs) for all Sales driven Salesforce.com and third-party integration enhancements and projects
Collaborate with business stakeholders to ensure enhancements and projects are prioritized, feasible, developed, tested, deployed, and communicated as scheduled
May perform other duties as assigned
Skills:
Experience with ancillary Marketing applications that may interface with SalesForce.com.
Design and implementation experience with SalesForce.com, Partner Communities, Marketing Cloud or Marketo
Experience with Service Cloud, Sales Cloud, and Salesforce Lightning
Proven ability to manage multiple projects concurrently and drive delivery and execution
Ability to drive business consensus and simplify processes and designs
Ability to document interfaces and data flows
Excellent written/verbal communication skills
Create and maintain fields, views, reports, dashboards, rules, workflows and other salesforce.com objects and functions
Monitor and manage logs/errors for back end system integrations with SFDC
Translate business requirements into system solutions
Analyze and determine application and interface solutions
Design and develop complex reports as needed
Drive and execute functional design, testing, change management and end user acceptance for projects and enhancements as needed
Interface with relevant teams to support day-to-day systems and interfaces issues related to existing application solutions
Responsible for creating, managing, and communicating comprehensive Business Requirements Documents (BRDs) for all Sales driven Salesforce.com and third-party integration enhancements and projects
Collaborate with business stakeholders to ensure enhancements and projects are prioritized, feasible, developed, tested, deployed, and communicated as scheduled
May perform other duties as assigned
Skills:
Experience with ancillary Marketing applications that may interface with SalesForce.com.
Design and implementation experience with SalesForce.com, Partner Communities, Marketing Cloud or Marketo
Experience with Service Cloud, Sales Cloud, and Salesforce Lightning
Proven ability to manage multiple projects concurrently and drive delivery and execution
Ability to drive business consensus and simplify processes and designs
Ability to document interfaces and data flows
Excellent written/verbal communication skills
