Regional Leasing Consultant - Dallas, TX
CWS Apartment Homes, Dallas, TX, United States
CWS Purpose
“Enhancing Lives the CWS Way”
CWS Values Honoring Our Word Do what you say you will do.
Employ thoughtful and careful consideration when making a commitment.
Take ownership of your commitment.
Follow through on promises consistently.
Ethical Dealings are Paramount Do the right thing all the time, every time.
Be open and honest in all situations, especially when it’s difficult to be so.
Respect confidentiality and protect privacy.
Put other employees, residents, and investors before yourself.
Charge fair and appropriate fees to our investors.
A Respect for People Treat others the way you want to be treated.
Use honest, thoughtful, and specific communication.
Be responsible for how you are heard.
Be transparent and inclusive.
Share information timely and consistently.
Have empathy — search for the truth and be intentionally slow to understand.
Requirement for Profitability and Sustainability Bring value to our employees, residents and investors in a company designed for the long term.
Promote mindful spending.
Be efficient.
Be forward thinking.
Grow with courage.
Be team oriented.
A Demand for Excellence with a Sense of Urgency Be intentional. Be accurate. Be timely. CARE.
Go above and beyond.
Get after it.
Hold yourself and each other accountable.
Inspect what you expect.
Communicate what matters most.
Delight the customer.
What’s Your Purpose? Engage | Serve | Respond What You Will Do As a Regional Leasing Consultant, you will integrate your customer service, sales, and marketing skills to support our mission while leasing our apartment homes to interested customers. Manage your own success by attaining leasing goals and building rapport with customers and residents. Driven, service-minded individuals who enjoy selling a product they believe in will excel in this position.
The Regional Leasing Consultant will report to a Community Director of their assigned property or region.
What Your Day Consists Of
Greet, qualify, tour and close prospective residents
Invite prospects for community tour
Record traffic and leasing activity
Verify applications and notify applicants of approval or denial
Maintain lease expiration programs
Prepare move-in packages and lease paperwork
Process move-outs
Walk through units to ensure they are ready
Move in residents by reviewing lease and addendums
Promote other income items
Ensure that the grounds, tour routes, models, leasing carts, and office up to CWS Standard
Assist with outreach programs
Maintain monthly market survey and knowledge of competitors
Prepare service requests and assigning staff to duties
Ensure curb appeal of community
Keep up-to-date resident database
Participate in risk management program
Assist Community Director in managing staff, including mentoring, training and development
Make safety a top priority. Ensure that the health, well-being, and safety of our team members, residents, contractors, and yourself is foremost in mind in conducting any and all business activities.
CWS Values: You will embrace our core values and set an example to the team by demonstrating these values on a daily basis.
What You Bring To Us
High School diploma or GED (Required)
General knowledge of Property Management
Knowledge of on-site management operations or customer service and Yardi software experience (preferred)
One year of apartment leasing or customer service experience (preferred)
Strong verbal and written communication skills
Ability to adhere to set and variable work schedule, including weekends and emergencies as required
Ability to adhere to company policies, procedures and practices
Ability to establish and maintain effective working relationships
Ability to professionally interact with customers, residents and guests, as needed
Ability to maintain professional image, self-confidence and outgoing
Assertiveness and Strong customer service orientation
Basic Internet, Microsoft Word and Excel experience
Ability to perform work responsibilities at locations other than assigned property helpful
Ability to travel within major metropolitan area; may be required to attend company functions in cities other than assigned location requiring overnight stays
Possess a valid Driver’s License with good driving record and current automobile insurance (required)
Travel to assigned region up to 75%
This job description is not an all-inclusive list of duties and responsibilities. CWS may add or change responsibilities in order to meet business and organizational needs.
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CWS Values Honoring Our Word Do what you say you will do.
Employ thoughtful and careful consideration when making a commitment.
Take ownership of your commitment.
Follow through on promises consistently.
Ethical Dealings are Paramount Do the right thing all the time, every time.
Be open and honest in all situations, especially when it’s difficult to be so.
Respect confidentiality and protect privacy.
Put other employees, residents, and investors before yourself.
Charge fair and appropriate fees to our investors.
A Respect for People Treat others the way you want to be treated.
Use honest, thoughtful, and specific communication.
Be responsible for how you are heard.
Be transparent and inclusive.
Share information timely and consistently.
Have empathy — search for the truth and be intentionally slow to understand.
Requirement for Profitability and Sustainability Bring value to our employees, residents and investors in a company designed for the long term.
Promote mindful spending.
Be efficient.
Be forward thinking.
Grow with courage.
Be team oriented.
A Demand for Excellence with a Sense of Urgency Be intentional. Be accurate. Be timely. CARE.
Go above and beyond.
Get after it.
Hold yourself and each other accountable.
Inspect what you expect.
Communicate what matters most.
Delight the customer.
What’s Your Purpose? Engage | Serve | Respond What You Will Do As a Regional Leasing Consultant, you will integrate your customer service, sales, and marketing skills to support our mission while leasing our apartment homes to interested customers. Manage your own success by attaining leasing goals and building rapport with customers and residents. Driven, service-minded individuals who enjoy selling a product they believe in will excel in this position.
The Regional Leasing Consultant will report to a Community Director of their assigned property or region.
What Your Day Consists Of
Greet, qualify, tour and close prospective residents
Invite prospects for community tour
Record traffic and leasing activity
Verify applications and notify applicants of approval or denial
Maintain lease expiration programs
Prepare move-in packages and lease paperwork
Process move-outs
Walk through units to ensure they are ready
Move in residents by reviewing lease and addendums
Promote other income items
Ensure that the grounds, tour routes, models, leasing carts, and office up to CWS Standard
Assist with outreach programs
Maintain monthly market survey and knowledge of competitors
Prepare service requests and assigning staff to duties
Ensure curb appeal of community
Keep up-to-date resident database
Participate in risk management program
Assist Community Director in managing staff, including mentoring, training and development
Make safety a top priority. Ensure that the health, well-being, and safety of our team members, residents, contractors, and yourself is foremost in mind in conducting any and all business activities.
CWS Values: You will embrace our core values and set an example to the team by demonstrating these values on a daily basis.
What You Bring To Us
High School diploma or GED (Required)
General knowledge of Property Management
Knowledge of on-site management operations or customer service and Yardi software experience (preferred)
One year of apartment leasing or customer service experience (preferred)
Strong verbal and written communication skills
Ability to adhere to set and variable work schedule, including weekends and emergencies as required
Ability to adhere to company policies, procedures and practices
Ability to establish and maintain effective working relationships
Ability to professionally interact with customers, residents and guests, as needed
Ability to maintain professional image, self-confidence and outgoing
Assertiveness and Strong customer service orientation
Basic Internet, Microsoft Word and Excel experience
Ability to perform work responsibilities at locations other than assigned property helpful
Ability to travel within major metropolitan area; may be required to attend company functions in cities other than assigned location requiring overnight stays
Possess a valid Driver’s License with good driving record and current automobile insurance (required)
Travel to assigned region up to 75%
This job description is not an all-inclusive list of duties and responsibilities. CWS may add or change responsibilities in order to meet business and organizational needs.
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