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Human Resources Specialist (C)

City of Pasadena, Pasadena, CA, United States


The City of Pasadena, Human Resources Department, is seeking a Human Resources Specialist to join our team. More than 2,100 employees work together every day to ensure Pasadena maintains its status and character as a great community in which to live, work and play. The Human Resources Department delivers strategic and operational programs and services to select, support and develop a workforce that effectively serves customers. The Employment Services Division manages recruitment activity for all 17 departments of this full‑service city.

The Human Resources Specialist position provides paraprofessional support to one or more analysts in the area of recruitment, selection and personnel action processing. This position also conducts full‑cycle recruiting for certain classifications and supports a wide variety of human resources activities.

IDEAL CANDIDATE The ideal candidate enjoys a fast pace and takes pride in getting work done quickly and accurately. Success in this role requires working independently with frequent interruptions and changing or competing deadlines and the ability to provide responsive, professional service to diverse customers. The ideal candidate enjoys an early start time of 7:30 AM (occasionally earlier if needed for certain testing processes), stays organized, works effectively as part of a team, and is a clear communicator and motivated to serve others. While public sector experience is preferred, it is more important to have an understanding of human resources/payroll/benefit administration and a strong willingness to learn.

Typing Requirement Must type 45 net words per minute with 95% accuracy. Qualified applicants will be invited to take an online typing test administered by the City. Applicants who do not receive a passing score will not be considered for further consideration. Please do not attach a typing certificate to your application.

Responsibilities

Provides paraprofessional support for recruitment and selection processes. Works under the direction of one or more analysts by doing the following:

Drafts and posts advertisements

Screens applications for minimum qualifications

Obtains interview panel raters and assists other agencies in securing raters from the City of Pasadena

Manages raters, including providing clear, professional communication throughout the process

Coordinates and manages day‑of logistics for testing

Manages remote interview processes on Microsoft Teams or Zoom

Proctors examinations, scores tests and enters results

Conducts phone screen interviews

Provides clerical support to analysts as needed through recruitment process, including procuring and formatting tests, proofreading, drafting documents, photocopying, filing, maintaining hard copy and electronic exam files, etc.

Conducts reference checks and employment verification

Conducts full‑cycle recruitments for certain entry‑level and non‑exempt classifications

Performs data queries within the department’s various databases (NeoGov, Tyler Munis, Excel spreadsheets) and produces reports

Processes certain types of personnel actions and position changes in the HRIS

May provide general office reception coverage at the front counter

Administers pre‑employment processing, including communicating with candidates, scheduling fingerprinting and physicals, tracking all steps

Responds to a variety of questions from employees and the public regarding City policy, job application procedures and application status, and a wide variety of other personnel matters

Tracks, reviews, approves and processes employee requests such as outside employment, acting pay, tuition reimbursement, auto allowance, vacation cash out

Performs general office work in support of the Human Resources function, which may include filing, drafting correspondence for signature, photocopying and compiling documents and reports, ordering supplies, setting up for various processes, etc.

Competencies

Action & Results Focus : Initiating tasks and focusing on accomplishment

Attention to Detail : Focusing on the details of work content, work steps and final work products

Critical Thinking : Analytically and logically evaluating information, propositions, and claims

Customer Focus : Attending to the needs and expectations of the customer

Professional Integrity & Ethics : Displaying honesty, adherence to principles, and personal accountability

Self‑Management : Showing personal organization, self‑discipline and dependability

Teamwork : Collaborates with others to achieve shared goals

Education and Experience Minimum Qualifications

Graduation from high school or GED equivalent

At least four years of progressively responsible experience in the administration of human resources programs

Or an equivalent combination of education, training and experience

Desirable Qualifications

Experience in a public agency

Completion of an Associate’s degree or higher

Selection Process The selection process may consist of a training and experience evaluation based on the application and supplemental question responses, written exam, interview panel, and/or department‑level interviews. Candidates may be required to complete a brief soft‑skills assessment during the selection process. The candidate assessment provides insight into core interpersonal skills, behavioral traits, and preferred work environment – helping us support your success in the role.

Vacancy Information There is currently one vacancy in the Employment Services Division of the Human Resources Department. The resulting eligible list from this recruitment may be used to fill this vacancy and similar vacancies in the future. Candidates selected for this position are subject to a one‑year probationary work period. Must possess a valid California Class C driver’s license and comply with the City’s Motor Vehicle Safety Policy during the course of employment. May be required to work evenings or weekends (infrequently), or report to work early occasionally for certain special recruitment processes.

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