Loan Processor
iLending, Englewood, CO, United States
General Summary
Under the direction of the Manager of Loan Processing, the Loan Processor (LP) is responsible for stripping and stacking the loan package. The Loan Processor (LP) will review all loan requests to ensure accuracy and validity of all documents requested by the lenders. After receiving a document request from the Sales Department, the Loan Processor (LP) will contract the actual loan and set up a DocuSign envelope for signatures and completion. The LP will then contact the Sales Department to get all paperwork signed. This includes emails, scan portals, and FedEx overnights for POAs and any title paperwork that is needed to perfect the title. The Loan Processor will organize all the paperwork to prepare the package for the bank/lending partner. The LP will be responsible for clean loan packages and getting the loan funded in a timely manner.
Essential Duties & Responsibilities
Process the refinance of auto loans
Communicate with funders on all funding delays assigned
Ensure all signatures are completed properly and quality assure the entire loan process.
Verify client information is filled in correctly on all loan documents
Verify the vehicle and loan structure – checking the VIN on all paperwork and verifying the approval matches the paperwork
Verify all stipulations – checking the registration for all names, dates, and vehicle info; verifying the driver's license matches, all dates are valid; reviewing all insurance information; making sure proof of residence matches the contract, and verifying proof of income includes calculating the income; ensure all other lender requested documents comply with lender standards.
The LP will send out all information including the contract as well as product contracts to the customer
Maintain a professional, calm manner with all professional and business interactions
Perform other related duties as assigned
Education and/or Work Experience Requirements
High School Diploma or GED | Some college preferred
A minimum of one‑year office experience, or an appropriate combination of experience and education
Proficient in Microsoft Office Products (Word, Excel, and Outlook)
Ability to operate other office equipment, such as fax/copy machine, calculator, etc.
Ability to use multi‑screen systems and maneuver through several programs simultaneously
Excellent organization and multi‑task ability
Conflict resolution and problem‑solving skills
Physical Requirements
Requires the ability to operate a personal computer, office suites, multi‑line phone, calculator, and other basic office equipment.
Requires the ability to concentrate and consistently produce accurate work.
While performing the duties of this job, the Team Member is frequently required to sit, use hand to finger, handle or feel, reach with hands and arms, and talk or hear.
The Team Member is occasionally required to stand and walk and walk upstairs.
The Team Member is occasionally required to stand for long periods of time, stoop, kneel, or crouch.
The Team Member must be able to occasionally lift and or move up to 20 pounds.
Specific vision abilities required by this job include close vision, distance vision and the ability to adjust focus.
Work Environment
The noise level is moderate to loud at times
The physical exertion is moderate between work and our fun activities
Work is performed in an office setting, casual dress code
There are frequent team member and customer contacts and interactions
iLending reserves the right to revise or change job duties and responsibilities as the need arises. All job descriptions are to reflect performing other duties as assigned when the situation calls for it. This position description does not circumvent the “At‑Will” relationship or constitute a written or implied contract of employment.
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Essential Duties & Responsibilities
Process the refinance of auto loans
Communicate with funders on all funding delays assigned
Ensure all signatures are completed properly and quality assure the entire loan process.
Verify client information is filled in correctly on all loan documents
Verify the vehicle and loan structure – checking the VIN on all paperwork and verifying the approval matches the paperwork
Verify all stipulations – checking the registration for all names, dates, and vehicle info; verifying the driver's license matches, all dates are valid; reviewing all insurance information; making sure proof of residence matches the contract, and verifying proof of income includes calculating the income; ensure all other lender requested documents comply with lender standards.
The LP will send out all information including the contract as well as product contracts to the customer
Maintain a professional, calm manner with all professional and business interactions
Perform other related duties as assigned
Education and/or Work Experience Requirements
High School Diploma or GED | Some college preferred
A minimum of one‑year office experience, or an appropriate combination of experience and education
Proficient in Microsoft Office Products (Word, Excel, and Outlook)
Ability to operate other office equipment, such as fax/copy machine, calculator, etc.
Ability to use multi‑screen systems and maneuver through several programs simultaneously
Excellent organization and multi‑task ability
Conflict resolution and problem‑solving skills
Physical Requirements
Requires the ability to operate a personal computer, office suites, multi‑line phone, calculator, and other basic office equipment.
Requires the ability to concentrate and consistently produce accurate work.
While performing the duties of this job, the Team Member is frequently required to sit, use hand to finger, handle or feel, reach with hands and arms, and talk or hear.
The Team Member is occasionally required to stand and walk and walk upstairs.
The Team Member is occasionally required to stand for long periods of time, stoop, kneel, or crouch.
The Team Member must be able to occasionally lift and or move up to 20 pounds.
Specific vision abilities required by this job include close vision, distance vision and the ability to adjust focus.
Work Environment
The noise level is moderate to loud at times
The physical exertion is moderate between work and our fun activities
Work is performed in an office setting, casual dress code
There are frequent team member and customer contacts and interactions
iLending reserves the right to revise or change job duties and responsibilities as the need arises. All job descriptions are to reflect performing other duties as assigned when the situation calls for it. This position description does not circumvent the “At‑Will” relationship or constitute a written or implied contract of employment.
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