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IT POS Consultant

Ringside Talent Acquisition Partners, Columbus, OH, United States


We are looking for an

IT POS Consultant

to work for our client. The ideal candidate aligns with the responsibilities and qualifications outlined below.

About the Role Our client is seeking an experienced IT POS Consultant to support, configure, and enhance point‑of‑sale solutions across multiple retail and customer‑facing environments. This fully remote role (Ohio residents only) requires strong hands‑on experience building and customizing POS platforms, along with the ability to collaborate cross‑functionally and support fast‑paced, retail‑oriented operations.

Responsibilities

Configure, customize, and maintain POS solutions such as Aloha CFC, Micros, Infor, PAR, and/or Toast

Support POS deployments, menu builds, integrations, updates, and configuration changes

Collaborate with cross‑functional teams—IT, operations, finance, vendor partners—to gather requirements and deliver scalable solutions

Troubleshoot POS issues including hardware, software, payment processing, and back‑office functions

Assist with lifecycle projects such as POS migrations, upgrades, rollouts, and new site openings

Document workflows, configuration standards, and troubleshooting steps

Analyze business needs and recommend improvements to POS workflows and system usage

Support users with ticket escalations and service requests

Partner closely with retail or customer‑facing teams to ensure system alignment with store operations

Qualifications

Experience building and configuring POS tools (Aloha CFC, Micros, Infor, PAR, Toast — preference for multi‑platform exposure)

Experience with software configuration, menu management, and integrations within POS systems

Strong background working with cross‑functional teams (operations, IT, vendors, customer‑facing teams)

Recent retail or customer‑facing experience preferred — understanding of store workflows, customer interaction points, and operational impact

Strong troubleshooting, documentation, and problem‑solving skills

Ability to manage multiple priorities in a remote environment

Must reside in Ohio and be able to work fully remote

What Our Client Offers

Competitive compensation with performance incentives

Fully remote work model for Ohio‑based employees

Opportunity to work with modern POS platforms across large‑scale operations

Professional development and system‑specific training

Collaborative environment with strong operational and IT partnership

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