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FT Cash Management Representative

First Security Bank, Searcy, AR, United States


Important Information Regarding Application Process Please note that we

do not accept resumes

and encourage applicants to

include work history on our formal application available via the "Apply Now" link . Data from a resume cannot be downloaded into an application. We invite you to view additional job opportunities at https://www.fsbank.com/about/join-us/.

Summary First Security Bank is seeking a professional, energetic, and team-oriented individual to join our team as a Cash Management Representative! If you are passionate about serving our Arkansas communities and want to be part of a dynamic, service-driven team, we encourage you to apply! In this role, you will support the assigned manager and oversee daily operations related to managing cash inflows and outflows. You will assist customers and bank personnel with onboarding, education, and troubleshooting of technology-driven services, including ACH transactions, wire transfers, positive pay systems, and commercial credit card solutions. This role is ideal for someone who thrives in a fast-paced environment, values accuracy, and enjoys working collaboratively to support essential banking functions.

This position requires on-site work.

Qualifications | Education | Experience | Skills To perform this job successfully, an individual must be able to execute each essential duty satisfactorily. The items listed below are representative of the knowledge, skill, and/or abilities necessary for this position.

High School Diploma or GED completion by the end of your graduating year is required.

Associates and/or bachelor's degree related to business and/or finance are preferred.

2-3 years of customer service, relevant banking, and/or professional experience are preferred.

Proficiency with Outlook, Word, Excel, typing, 10-key, and utilization of the internet is required.

Commitment to demonstrating Core 5 values with customers and coworkers.

Hours of Availability Regularly Scheduled Hours/Week: 40 (+) hours per week | Monday - Friday 8:00am - 5:00pm | *Extended working hours may be required.

Essential Duties And Responsibilities

Assist in the daily administration of cash inflows and outflows under the supervision of the assigned manager.

Provide technical support and guidance to customers and bank staff on cash management products and services.

Facilitate onboarding and provide training for clients using ACH, wire transfers, positive pay, and commercial credit card platforms.

Monitor transaction activity and resolve issues related to cash management services.

Collaborate with internal departments to ensure seamless service delivery and client satisfaction.

Maintain up-to-date knowledge of cash management systems, banking regulations, and compliance requirements.

Identify opportunities to improve processes and enhance the client experience.

Protect all customer information and bank operations through strict confidentiality.

Operate computer software and equipment, telephone, scanner, copier, and develop proficiency with internal banking systems.

Maintain a valid driver's license, reliable transportation, and punctual attendance. This position requires occasional extended hours to meet customer needs for business travel purposes, using a personal vehicle.

Additional duties may be assigned by management.

Supervisory Responsibilities None

Soft Skills Foster a culture that values high ethical conduct, critical thinking, problem-solving, engagement, teamwork, and provides exceptional service. Establish positive and productive work relationships that provide honest feedback that generates trust.

Physical Demands Possess sufficient mobility to work in a standard office setting. Perform repetitive hand, arm, wrist, and finger movements while handling currency, documents and/or office equipment. Substantial time may be spent on the telephone, operating computers, reaching, sitting, and/or standing; while occasionally stooping, kneeling or crouching. The employee must have the ability to speak and hear well enough to carry on customer interactions, conversations, and presentations both in-person and over telecommunications. Have near/far visual acuity to identify customers, currency and reading materials in printed or electronic format. The employee must occasionally lift and move up to 10 pounds. Ability to hold a valid driver's license with access to a vehicle that can be used for business travel purposes.

The work environment described here is representative of what an employee encounters while performing the essential functions of this job successfully. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Mental Demands The duties of this position require the ability to maintain attention to detail and complete work projects accurately in a short amount of time, despite interruptions. The employee must be able to interact with customers/coworkers in a calm and patient manner and maintain confidentiality and professionalism in all situations. The employee must be able to use basic mathematical skills including adding, subtracting, multiplying, and dividing numbers. The position also requires the ability to read and interpret documents, and draft routine written communications.

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