Call Center Representative

Cardinal Baths delivers high-quality, stylish bathroom solutions designed to improve everyday living. Serving the Greater Seattle Area, we pride ourselves on exceptional customer service, innovation, and customized solutions for homeowners.

The Role We’re looking for a driven, assertive Call Center Agent to join our team and focus on outbound calling to schedule in-home consultations for our bath solutions.

This is a high-energy, fast-paced role where success comes from confidence, persistence, and the ability to connect with homeowners quickly.

What You’ll Do

Make high-volume outbound calls to prospective customers

Engage homeowners and confidently present our services

Overcome objections and persuade customers to book in-home consultations

Maintain accurate records in CRM systems

Collaborate with the sales team to ensure a smooth handoff

Consistently meet or exceed daily and weekly booking targets

What We’re Looking For

Strong communication skills with a natural ability to persuade and influence

Confident, assertive, and comfortable handling objections

Ability to thrive in a fast-paced, high-volume calling environment

Goal-oriented mindset with a strong work ethic

Experience in outbound calling, appointment setting, or sales is a big plus

Familiarity with CRM systems and basic computer skills

Why Join Cardinal Baths?

Be part of a growing company with strong demand

High-impact role directly contributing to company growth

Supportive team environment with opportunities to succeed

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