Inside Sales Associate II
ADI Global Distribution, Warwick, RI, United States
Job Description
ADI, part of Resideo Inc, is North America’s leading wholesale distributor of security and low‑voltage. We are passionate about helping customers prosper in this exciting and growing marketplace. We understand the business of customer service and we believe our people are our greatest asset.
ADI Global Distribution is hiring an Inside Sales Associate who will increase market share, uncover new opportunities, and provide solutions to customers’ needs that result in continued long‑term customer partnerships.
Job Duties Grow Customer Accounts for Profit
Meet performance targets by growing revenue and increasing the margin of assigned accounts.
Increase order size, grow customer transactions, and leverage pricing tools to improve margin percentage.
Increase customer base by adding new customers.
Identify opportunities and convert customer purchases from competition.
Manage all existing accounts through steady communication using Customer Database.
Make outbound calls and reach a minimum number of calls daily to present leads.
Build Customer Relationship
Promote positive relationships within the ADI organization to encourage team sales and promote exceptional customer service.
Educate customers about new products and product lines by staying abreast of new developments in the industry.
Maintain and update customer interactions in the tracking system.
Demonstrate Product Knowledge
Apply knowledge of products and/or services and sell them to customers.
Explain features and advantages to customers in non‑technical terms.
Stay up to date on new offerings, technology trends through industry news, and various other sources.
Create Brand Value – Promote ADI
Leverage ADI resources, services, and programs to educate customers.
Provide an exceptional shopping experience in‑store, by phone, and online.
You Must Have
1 year of sales experience.
Excellent verbal and written communication skills.
Computer literacy skills – basic knowledge to operate Microsoft Office.
Desire to be in a sales role and be accountable for sales revenue.
We Value
Prior experience in retail, hospitality, or customer‑service industry with negotiation ability and marketing understanding.
Knowledge of customer‑relationship management tools.
Ability to thrive in a fast‑paced result‑driven environment by meeting and exceeding all goals and targets.
Prior distribution experience.
Excellent negotiation skills.
Ability to work as part of a team and autonomously.
Highly competitive sales skills with a desire to contribute to a winning team/organization.
What’s in It for You
Medical, dental, vision, commuter benefit, pet insurance, and 401(k) participation from Day 1.
2 weeks’ accrued vacation time in years 1 and 2, and 3 weeks starting in year 3.
12 paid holidays each year.
Four weeks parental leave without using vacation time.
Team member discounts on company products and other retail/service providers.
Monday to Friday working hours – no weekends.
Opportunity to progress within a global business.
About Us Resideo Technologies has announced its intention to spin off ADI Global Distribution and establish it as a separate, publicly traded company. Under this plan, ADI will continue its role as a leading global wholesale distributor serving commercial and residential markets, while Resideo will retain its manufacturing and product‑solutions business. The spin‑off is currently targeted for completion in the second half of 2026, subject to custom‑ary conditions.
Resideo is a $6.76 billion global manufacturer, developer, and distributor of technology‑driven sensing and control solutions that help homeowners and businesses stay connected and in control of their comfort, security, energy use, and smart living. We focus on the professional channel, serving over 100,000 contractors, installers, dealers, and integrators across the HVAC, security, fire, electrical, and home comfort markets.
At Resideo, we bring together diverse individuals to build the future of homes. Resideo is an equal‑opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectionate or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status. For more information on applicable U.S. equal employment regulations, refer to the EEO is the Law poster, EEO is the Law supplement poster and the Pay Transparency Nondiscrimination Provision. Resideo complies with applicable equal employment laws in all countries where we do business. For more information on how we process your information in the job application process, please refer to Recruitment Privacy Notice. If you require a reasonable accommodation to apply for a job, please use the contact us form for assistance.
Job Info
Job Identification: 18102
Job Category: Inside Sales
Posting Date: 2026‑03‑20T19:15:42+00:00
Degree Level: No Formal Education
Job Schedule: Full time
Location: 487 Jefferson Blvd, Suite 200, Warwick, 02886, US (On‑site)
Incentive Eligible: SIP
Business: ADI Global Distribution
Hiring Salary Range: USD $17.53 to $29.85 per hour (varies by location)
Incentive Eligible (SIP): Performance‑based bonus up to 42.86% of annual salary.
Benefits: Comprehensive benefits including life and health insurance, disability, 401(k) plan, vacation & holidays.
US Visa Sponsorship Eligibility: Not eligible.
Approved Requisition: Yes
#J-18808-Ljbffr
ADI Global Distribution is hiring an Inside Sales Associate who will increase market share, uncover new opportunities, and provide solutions to customers’ needs that result in continued long‑term customer partnerships.
Job Duties Grow Customer Accounts for Profit
Meet performance targets by growing revenue and increasing the margin of assigned accounts.
Increase order size, grow customer transactions, and leverage pricing tools to improve margin percentage.
Increase customer base by adding new customers.
Identify opportunities and convert customer purchases from competition.
Manage all existing accounts through steady communication using Customer Database.
Make outbound calls and reach a minimum number of calls daily to present leads.
Build Customer Relationship
Promote positive relationships within the ADI organization to encourage team sales and promote exceptional customer service.
Educate customers about new products and product lines by staying abreast of new developments in the industry.
Maintain and update customer interactions in the tracking system.
Demonstrate Product Knowledge
Apply knowledge of products and/or services and sell them to customers.
Explain features and advantages to customers in non‑technical terms.
Stay up to date on new offerings, technology trends through industry news, and various other sources.
Create Brand Value – Promote ADI
Leverage ADI resources, services, and programs to educate customers.
Provide an exceptional shopping experience in‑store, by phone, and online.
You Must Have
1 year of sales experience.
Excellent verbal and written communication skills.
Computer literacy skills – basic knowledge to operate Microsoft Office.
Desire to be in a sales role and be accountable for sales revenue.
We Value
Prior experience in retail, hospitality, or customer‑service industry with negotiation ability and marketing understanding.
Knowledge of customer‑relationship management tools.
Ability to thrive in a fast‑paced result‑driven environment by meeting and exceeding all goals and targets.
Prior distribution experience.
Excellent negotiation skills.
Ability to work as part of a team and autonomously.
Highly competitive sales skills with a desire to contribute to a winning team/organization.
What’s in It for You
Medical, dental, vision, commuter benefit, pet insurance, and 401(k) participation from Day 1.
2 weeks’ accrued vacation time in years 1 and 2, and 3 weeks starting in year 3.
12 paid holidays each year.
Four weeks parental leave without using vacation time.
Team member discounts on company products and other retail/service providers.
Monday to Friday working hours – no weekends.
Opportunity to progress within a global business.
About Us Resideo Technologies has announced its intention to spin off ADI Global Distribution and establish it as a separate, publicly traded company. Under this plan, ADI will continue its role as a leading global wholesale distributor serving commercial and residential markets, while Resideo will retain its manufacturing and product‑solutions business. The spin‑off is currently targeted for completion in the second half of 2026, subject to custom‑ary conditions.
Resideo is a $6.76 billion global manufacturer, developer, and distributor of technology‑driven sensing and control solutions that help homeowners and businesses stay connected and in control of their comfort, security, energy use, and smart living. We focus on the professional channel, serving over 100,000 contractors, installers, dealers, and integrators across the HVAC, security, fire, electrical, and home comfort markets.
At Resideo, we bring together diverse individuals to build the future of homes. Resideo is an equal‑opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectionate or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status. For more information on applicable U.S. equal employment regulations, refer to the EEO is the Law poster, EEO is the Law supplement poster and the Pay Transparency Nondiscrimination Provision. Resideo complies with applicable equal employment laws in all countries where we do business. For more information on how we process your information in the job application process, please refer to Recruitment Privacy Notice. If you require a reasonable accommodation to apply for a job, please use the contact us form for assistance.
Job Info
Job Identification: 18102
Job Category: Inside Sales
Posting Date: 2026‑03‑20T19:15:42+00:00
Degree Level: No Formal Education
Job Schedule: Full time
Location: 487 Jefferson Blvd, Suite 200, Warwick, 02886, US (On‑site)
Incentive Eligible: SIP
Business: ADI Global Distribution
Hiring Salary Range: USD $17.53 to $29.85 per hour (varies by location)
Incentive Eligible (SIP): Performance‑based bonus up to 42.86% of annual salary.
Benefits: Comprehensive benefits including life and health insurance, disability, 401(k) plan, vacation & holidays.
US Visa Sponsorship Eligibility: Not eligible.
Approved Requisition: Yes
#J-18808-Ljbffr