Inside Sales Associate II
ADI Global Distribution, Raleigh, NC, United States
Job Description
ADI Global Distribution is hiring an Inside Sales Associate who will increase market share, uncover new opportunities, and provide solutions to customer's needs that result in continued long-term customer partnerships.
Job Duties Grow Customer Accounts for Profit
Meet performance targets by growing revenue and increasing the margin of assigned accounts.
Increase order size, grow customer transactions, and leverage pricing tools to improve margin percentage.
Increase customer base by adding new customers.
Identify opportunities and convert customer purchases from competition.
Manage all existing accounts through steady communication using Customer Database.
Make outbound calls and reach a minimum number of calls every day to present leads.
Build Customer Relationship
Promote positive relationships within the ADI organization to encourage team sales and promote exceptional customer service for customers.
Educate customers about new products and product lines by keeping abreast of new developments in the industry.
Maintain and update customer interactions in the tracking system.
Demonstrate Product Knowledge
Apply knowledge of products and/or services and sell it to customers.
Explain features and advantages to customers in entire non-technical terms.
Stay up to date on new offerings, technology trends through Industry News, and various other sources.
Create Brand Value - Promote ADI
Leverage ADI Resources, Services, and Programs to educate customers.
Provide exceptional shopping experience in-store, by phone, and online.
Provide support to other duties as assigned.
You Must Have
1 year of sales experience.
Excellent verbal and written communication skills.
Computer literacy skills – basic knowledge to operate Microsoft Office.
Desire to be in a sales role and be accountable for sales revenue.
We Value
Prior experience in Retail / Hospitality / Customer Service Industry with an ability to negotiate and understanding of marketing skills.
Knowledge of Customer Relationship Management Tools.
Candidates who thrive in a fast-paced result-driven environment by meeting and exceeding all goals and targets.
Prior distribution experience.
Excellent negotiation skills.
Ability to work as part of a team and autonomously.
Highly competitive sales skills with a desire to contribute to a winning team/organization.
What’s In It For You
Medical, dental, vision, commuter benefit, pet insurance and 401k participation from Day 1.
2 weeks' accrued vacation time in years 1 and 2, and 3 weeks starting in year 3.
12 paid holidays each year.
Four weeks parental leave without using vacation time.
Team member discounts on company products and other retail/service providers.
Monday to Friday working hours – no weekends.
Opportunity to progress within a global business.
EEO Statement Resideo is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, sexual orientation, gender identity or expression, disability, nationality, sex, religion or veteran status. For more information on applicable U.S. equal employment regulations, refer to the "EEO is the Law" poster. If you require a reasonable accommodation to apply for a job, please use the Contact Us form for assistance.
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Job Duties Grow Customer Accounts for Profit
Meet performance targets by growing revenue and increasing the margin of assigned accounts.
Increase order size, grow customer transactions, and leverage pricing tools to improve margin percentage.
Increase customer base by adding new customers.
Identify opportunities and convert customer purchases from competition.
Manage all existing accounts through steady communication using Customer Database.
Make outbound calls and reach a minimum number of calls every day to present leads.
Build Customer Relationship
Promote positive relationships within the ADI organization to encourage team sales and promote exceptional customer service for customers.
Educate customers about new products and product lines by keeping abreast of new developments in the industry.
Maintain and update customer interactions in the tracking system.
Demonstrate Product Knowledge
Apply knowledge of products and/or services and sell it to customers.
Explain features and advantages to customers in entire non-technical terms.
Stay up to date on new offerings, technology trends through Industry News, and various other sources.
Create Brand Value - Promote ADI
Leverage ADI Resources, Services, and Programs to educate customers.
Provide exceptional shopping experience in-store, by phone, and online.
Provide support to other duties as assigned.
You Must Have
1 year of sales experience.
Excellent verbal and written communication skills.
Computer literacy skills – basic knowledge to operate Microsoft Office.
Desire to be in a sales role and be accountable for sales revenue.
We Value
Prior experience in Retail / Hospitality / Customer Service Industry with an ability to negotiate and understanding of marketing skills.
Knowledge of Customer Relationship Management Tools.
Candidates who thrive in a fast-paced result-driven environment by meeting and exceeding all goals and targets.
Prior distribution experience.
Excellent negotiation skills.
Ability to work as part of a team and autonomously.
Highly competitive sales skills with a desire to contribute to a winning team/organization.
What’s In It For You
Medical, dental, vision, commuter benefit, pet insurance and 401k participation from Day 1.
2 weeks' accrued vacation time in years 1 and 2, and 3 weeks starting in year 3.
12 paid holidays each year.
Four weeks parental leave without using vacation time.
Team member discounts on company products and other retail/service providers.
Monday to Friday working hours – no weekends.
Opportunity to progress within a global business.
EEO Statement Resideo is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, sexual orientation, gender identity or expression, disability, nationality, sex, religion or veteran status. For more information on applicable U.S. equal employment regulations, refer to the "EEO is the Law" poster. If you require a reasonable accommodation to apply for a job, please use the Contact Us form for assistance.
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