Customer Service and Inside Sales Consultants (P&C Insurance)
InsureOne Insurance, Yakima, WA, United States
InsureOne is part of Confie, one of the largest privately owned insurance agencies/brokers in the United States. Established over three decades ago, InsureOne has locations across the US to better serve our clients. Our knowledgeable team of insurance professionals is local agents who take pride in providing quality service, rates, and coverage options tailored to our clients’ individual needs. Our agents specialize in crafting a special partnership with customers to ensure a white‑glove experience.
Join the winning team at InsureOne, part of Confie, which has been ranked as #1 in Insurance Journal's annual Top 50 Personal Lines Agency for the tenth consecutive year in 2025.
What We Offer
Competitive compensation structure Uncapped commission potential for Sales Consultants Continuous on‑going training and mentorship Growth‑oriented culture with internal promotion opportunities Comprehensive Benefits package including medical, dental, vision, and life insurance Comprehensive 401K plan with competitive employer match Paid time off including holidays, vacation, and personal time Fitness perks: A corporate discount at 24‑Hour Fitness makes staying active more accessible. Employee Assistance Program: Confidential assistance to you or anyone in your household who is experiencing personal or professional problems — at no cost. Extra Perks: Access to disability, hospital indemnity, universal life, critical illness, and accident insurance plans. We even offer pet insurance. Break Into Insurance at a Top‑Tier Insurance Brokerage
If you're ready to elevate beyond transactional exchanges into a role with real development potential, now's the time! This is a stable career opportunity with expansive carrier access and a performance‑driven culture. Starting base pay for a Licensed
Service Consultant
is
$45,760 - $54,000+ / year* plus performance bonuses Starting base pay for a Licensed
Sales Consultants
is
$52,000 / year* plus uncapped commission and performance bonuses * Unlicensed Consultants starting base pay: $41,600 / year (DOE) P&C Insurance License
Although an active Property & Casualty license is not required for consideration, candidates must obtain their license within 45 to 60 days of their start date. We provide full support and guidance to help you get licensed. Location
Onsite at:
816 Summitview Ave. Yakima, WA 98902 What You Will Do
Service
Manage an existing book of business, focusing on growth and retention while delivering exceptional customer service Routinely conduct consultative conversations with our clients to ensure all coverage needs are addressed Generate and sell cross‑sell, referral, and up‑sell opportunities Work with customers to provide exceptional service while resolving customer requests/concerns, such as, but not limited to, billing, endorsement, copies of insurance documents, etc. Complete all required applications and documentation according to carrier and company guidelines Meet personal/team qualitative and quantitative service and sales targets as assigned Support all company initiatives as requested, guided by our company’s WE CARE values, sales culture, and business needs Maintain a professional demeanor in all interactions with both internal and external customers Handle high‑intent, inbound‑only leads Consult across personal and commercial lines to design customized coverage Match clients with products from 100+ top‑tier national and regional carriers Retain and grow client relationships through consultative lifecycle management Document and maintain regulatory and carrier compliance with precision Engage collaboratively with leadership in a high‑performance sales culture Our Ideal Candidate
High School Diploma Active Property & Casualty license
OR
Willingness to obtain/reinstate a P&C license within 45‑60 days of hire (We provide the Licensing course) 1+ year of Sales or Customer Service experience Excellent attention to detail and organizational skills Ability to work well independently and on a team Ability to work in a fast‑paced environment Strong communication, follow‑up, and close‑orientation Preferred Attributes
Bachelor’s Degree Active Property & Casualty license Insurance sales or service experience Experience handling multi‑carrier, multi‑state quoting preferred Bilingual‑ Fluency in English and Spanish
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Competitive compensation structure Uncapped commission potential for Sales Consultants Continuous on‑going training and mentorship Growth‑oriented culture with internal promotion opportunities Comprehensive Benefits package including medical, dental, vision, and life insurance Comprehensive 401K plan with competitive employer match Paid time off including holidays, vacation, and personal time Fitness perks: A corporate discount at 24‑Hour Fitness makes staying active more accessible. Employee Assistance Program: Confidential assistance to you or anyone in your household who is experiencing personal or professional problems — at no cost. Extra Perks: Access to disability, hospital indemnity, universal life, critical illness, and accident insurance plans. We even offer pet insurance. Break Into Insurance at a Top‑Tier Insurance Brokerage
If you're ready to elevate beyond transactional exchanges into a role with real development potential, now's the time! This is a stable career opportunity with expansive carrier access and a performance‑driven culture. Starting base pay for a Licensed
Service Consultant
is
$45,760 - $54,000+ / year* plus performance bonuses Starting base pay for a Licensed
Sales Consultants
is
$52,000 / year* plus uncapped commission and performance bonuses * Unlicensed Consultants starting base pay: $41,600 / year (DOE) P&C Insurance License
Although an active Property & Casualty license is not required for consideration, candidates must obtain their license within 45 to 60 days of their start date. We provide full support and guidance to help you get licensed. Location
Onsite at:
816 Summitview Ave. Yakima, WA 98902 What You Will Do
Service
Manage an existing book of business, focusing on growth and retention while delivering exceptional customer service Routinely conduct consultative conversations with our clients to ensure all coverage needs are addressed Generate and sell cross‑sell, referral, and up‑sell opportunities Work with customers to provide exceptional service while resolving customer requests/concerns, such as, but not limited to, billing, endorsement, copies of insurance documents, etc. Complete all required applications and documentation according to carrier and company guidelines Meet personal/team qualitative and quantitative service and sales targets as assigned Support all company initiatives as requested, guided by our company’s WE CARE values, sales culture, and business needs Maintain a professional demeanor in all interactions with both internal and external customers Handle high‑intent, inbound‑only leads Consult across personal and commercial lines to design customized coverage Match clients with products from 100+ top‑tier national and regional carriers Retain and grow client relationships through consultative lifecycle management Document and maintain regulatory and carrier compliance with precision Engage collaboratively with leadership in a high‑performance sales culture Our Ideal Candidate
High School Diploma Active Property & Casualty license
OR
Willingness to obtain/reinstate a P&C license within 45‑60 days of hire (We provide the Licensing course) 1+ year of Sales or Customer Service experience Excellent attention to detail and organizational skills Ability to work well independently and on a team Ability to work in a fast‑paced environment Strong communication, follow‑up, and close‑orientation Preferred Attributes
Bachelor’s Degree Active Property & Casualty license Insurance sales or service experience Experience handling multi‑carrier, multi‑state quoting preferred Bilingual‑ Fluency in English and Spanish
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