Consumer Lending Title Support Specialist I, II
Global Credit Union, Glendale, AZ, United States
Overview
Reports to:
Consumer Lending Title Supervisor
Functions Supervised:
None
Primary Functions:
Focus on the accurate and efficient administration of loan-related tasks while providing support and information to members, including processing paid collateral notes and releasing titles.
Responsibilities
Verify the paid status of loans by reviewing daily paid loan activity.
Release titles to the appropriate individuals or entities upon loan payoff.
Maintain accuracy in the title tracking system through precise data entry.
Process authorizations for loan payoffs, including verifying payments received and collateral ownership.
Respond to routine inquiries and requests for lien satisfactions in a timely and professional manner.
Manage a moderate volume of inbound and outbound telephone interactions while manually processing and administering physical documents and records.
Perform other assigned duties as required.
Qualifications Education:
High school graduate or equivalent.
Creditable Experience in Lieu of Education:
Not applicable.
Experience/Skills:
Use of 10-key calculator and the ability to type 45 wpm, ability to communicate effectively, six months of clerical experience.
Tenure:
Assignment to Consumer Lending Title Support Specialist I (Category 16) or Consumer Lending Title Support Specialist II (Category 15) requires meeting proven acceptable performance standards as established by management. Directly related work experience and/or accelerated training completion may be substituted for tenure.
Compensation Starting base salary will be determined based on candidate experience, qualifications, education, and applicable local or state wage requirements, and will fall within the range provided below. In accordance with our Salary Administration policy, new hire base salaries generally fall between the minimum and midpoint of the listed range.
Salary Pay Range: 15
$42,254 - $60,844 annually
Salary Pay Range: 16
$40,241 - $57,142 annually
Benefits
Short-term and long-term incentives
Comprehensive medical, dental and vision insurance plan that has HSA and FSA options
401(k) plan with a 5% match
Employee Assistance Program (EAP)
Life and disability coverage
Voluntary cash benefits for accident, hospitalization and critical illness
Tuition Reimbursement
Generous leave programs to include Paid Time Off accrual, Paid Sick Leave, Paid Holidays
Click here to view Global’s comprehensive Benefits Programs
Equal Opportunity Employer #J-18808-Ljbffr
Consumer Lending Title Supervisor
Functions Supervised:
None
Primary Functions:
Focus on the accurate and efficient administration of loan-related tasks while providing support and information to members, including processing paid collateral notes and releasing titles.
Responsibilities
Verify the paid status of loans by reviewing daily paid loan activity.
Release titles to the appropriate individuals or entities upon loan payoff.
Maintain accuracy in the title tracking system through precise data entry.
Process authorizations for loan payoffs, including verifying payments received and collateral ownership.
Respond to routine inquiries and requests for lien satisfactions in a timely and professional manner.
Manage a moderate volume of inbound and outbound telephone interactions while manually processing and administering physical documents and records.
Perform other assigned duties as required.
Qualifications Education:
High school graduate or equivalent.
Creditable Experience in Lieu of Education:
Not applicable.
Experience/Skills:
Use of 10-key calculator and the ability to type 45 wpm, ability to communicate effectively, six months of clerical experience.
Tenure:
Assignment to Consumer Lending Title Support Specialist I (Category 16) or Consumer Lending Title Support Specialist II (Category 15) requires meeting proven acceptable performance standards as established by management. Directly related work experience and/or accelerated training completion may be substituted for tenure.
Compensation Starting base salary will be determined based on candidate experience, qualifications, education, and applicable local or state wage requirements, and will fall within the range provided below. In accordance with our Salary Administration policy, new hire base salaries generally fall between the minimum and midpoint of the listed range.
Salary Pay Range: 15
$42,254 - $60,844 annually
Salary Pay Range: 16
$40,241 - $57,142 annually
Benefits
Short-term and long-term incentives
Comprehensive medical, dental and vision insurance plan that has HSA and FSA options
401(k) plan with a 5% match
Employee Assistance Program (EAP)
Life and disability coverage
Voluntary cash benefits for accident, hospitalization and critical illness
Tuition Reimbursement
Generous leave programs to include Paid Time Off accrual, Paid Sick Leave, Paid Holidays
Click here to view Global’s comprehensive Benefits Programs
Equal Opportunity Employer #J-18808-Ljbffr