Account Manager - North America (US)empower users in your region
Skyline Communications, Florida, NY, United States
Are you ready to leave your mark on the world? At Skyline, you work with
DataMiner, our xOps platform
that helps global organizations
manage and automate mission‑critical ecosystems
across telecom, media, satellite, cloud, and smart infrastructures. It brings all technologies and data together into one real‑time digital twin that enables seamless monitoring, AI‑powered insights, and intelligent automation so companies can operate as agile, data‑driven powerhouses.
We’re looking for an Account Manager in the Americas. Your role involves guiding customers through their
Digital Transformation journey
using the DataMiner software platform. To succeed, you'll need to
build strong, long‑lasting client relationships
by meeting their needs and requests, responding promptly to queries, and delivering a positive customer experience. Ultimately, you should be able to
grow
our business by building
successful, long‑term relationships
with our customers.
Some of Our Users DataMiner is deployed by
1500 companies
in over
125 countries
worldwide.
Responsibilities
You will manage a portfolio of accounts with the aim of achieving long‑term success.
You will develop strong relationships with key stakeholders.
You will act as a point of contact and handle customers' individual needs (pre & post sales).
You will generate new sales and business by leveraging your existing and potential customer networks and business partners.
You will be responsible for setting and tracking sales account targets aligned with company OKRs & KPIs.
You will actively monitor sales metrics (e.g. quarterly sales results and annual forecasts).
You will report on the status of accounts and transactions using CRM software to manage interactions and sales funnels.
You will analyze our product offering against competition, markets, and customer business needs, and translate it to corporate strategy and solutions management.
You will collaborate with departments such as Product Marketing, Customer Success Managers, Engineering & Consultancy Services, and Platform Operations & Quality.
You will inspire and empower customers and business partners through dedicated programs (e.g. DevOps Professional Program, Partner Program, etc.).
You will work together with the Sales Account Managers and Directors daily to move people from the top of the sales funnel to being signed customers.
You will report to the Global Sales Leadership Team.
Competencies
You bring 5 years of experience in software solution sales, with experience in telco, media, broadcast, or satellite ecosystems considered a strong advantage.
You have a great understanding of sales performance metrics.
You have excellent communication & negotiation skills.
You are a team player and breathe continuous learning.
You are business‑savvy and have a problem‑solving attitude.
You have the ability to analyze, assemble, and deliver information.
You have the ability to travel in the region and from time‑to‑time visit the HQ in Belgium.
You are based in USA and you are willing to travel up to 40%.
You have a genuine interest in the latest business & technology trends.
You have a leg up if you have a profound knowledge of or practical experience with telecom broadband platforms and related NMS/OSS/BSS systems.
Account Manager - North America
Level : all levels
Work From : USA
Commitment : Fulltime
#J-18808-Ljbffr
DataMiner, our xOps platform
that helps global organizations
manage and automate mission‑critical ecosystems
across telecom, media, satellite, cloud, and smart infrastructures. It brings all technologies and data together into one real‑time digital twin that enables seamless monitoring, AI‑powered insights, and intelligent automation so companies can operate as agile, data‑driven powerhouses.
We’re looking for an Account Manager in the Americas. Your role involves guiding customers through their
Digital Transformation journey
using the DataMiner software platform. To succeed, you'll need to
build strong, long‑lasting client relationships
by meeting their needs and requests, responding promptly to queries, and delivering a positive customer experience. Ultimately, you should be able to
grow
our business by building
successful, long‑term relationships
with our customers.
Some of Our Users DataMiner is deployed by
1500 companies
in over
125 countries
worldwide.
Responsibilities
You will manage a portfolio of accounts with the aim of achieving long‑term success.
You will develop strong relationships with key stakeholders.
You will act as a point of contact and handle customers' individual needs (pre & post sales).
You will generate new sales and business by leveraging your existing and potential customer networks and business partners.
You will be responsible for setting and tracking sales account targets aligned with company OKRs & KPIs.
You will actively monitor sales metrics (e.g. quarterly sales results and annual forecasts).
You will report on the status of accounts and transactions using CRM software to manage interactions and sales funnels.
You will analyze our product offering against competition, markets, and customer business needs, and translate it to corporate strategy and solutions management.
You will collaborate with departments such as Product Marketing, Customer Success Managers, Engineering & Consultancy Services, and Platform Operations & Quality.
You will inspire and empower customers and business partners through dedicated programs (e.g. DevOps Professional Program, Partner Program, etc.).
You will work together with the Sales Account Managers and Directors daily to move people from the top of the sales funnel to being signed customers.
You will report to the Global Sales Leadership Team.
Competencies
You bring 5 years of experience in software solution sales, with experience in telco, media, broadcast, or satellite ecosystems considered a strong advantage.
You have a great understanding of sales performance metrics.
You have excellent communication & negotiation skills.
You are a team player and breathe continuous learning.
You are business‑savvy and have a problem‑solving attitude.
You have the ability to analyze, assemble, and deliver information.
You have the ability to travel in the region and from time‑to‑time visit the HQ in Belgium.
You are based in USA and you are willing to travel up to 40%.
You have a genuine interest in the latest business & technology trends.
You have a leg up if you have a profound knowledge of or practical experience with telecom broadband platforms and related NMS/OSS/BSS systems.
Account Manager - North America
Level : all levels
Work From : USA
Commitment : Fulltime
#J-18808-Ljbffr