Sr. Collections Specialist (remote)
First American Financial, California, MO, United States
Employer Industry: Financial Services
Why consider this job opportunity:
Salary up to $31.15 per hour
Opportunity for career advancement and growth within the organization
Work remotely, offering flexibility in your work environment
Comprehensive benefits package including medical, dental, vision, 401k, and paid time off
Supportive and inclusive company culture that celebrates diversity and individuality
Chance to work with a respected employer recognized on the Fortune 100 Best Companies to Work For® list
What to Expect (Job Responsibilities):
Serve as the primary point of contact for customers regarding loss mitigation and collections-related inquiries
Perform outbound and inbound collection calls to resolve delinquent accounts
Analyze borrower financials to determine eligibility for retention or liquidation options
Maintain accurate and detailed records of all customer interactions and account activity
Provide exceptional customer service by addressing and resolving complex account issues
What is Required (Qualifications):
High School diploma or equivalent
Minimum of 3 years’ experience in collections, loss mitigation, or mortgage servicing
Excellent verbal and written communication skills along with strong negotiation and active listening skills
Strong knowledge of investor guidelines, state and federal Fair Debt Collections Laws, and bankruptcy procedures
Ability to thrive in a fast-paced environment while managing multiple priorities
How to Stand Out (Preferred Qualifications):
Some college education
Strong computer skills, including proficiency in Microsoft Office applications
Experience analyzing complex documents to make informed decisions
Proven problem-solving, time management, and organizational skills
Excellent customer service skills with the ability to manage conflict effectively
#FinancialServices #Collections #RemoteWork #CareerOpportunity #DiversityAndInclusion
"We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."
#J-18808-Ljbffr
Why consider this job opportunity:
Salary up to $31.15 per hour
Opportunity for career advancement and growth within the organization
Work remotely, offering flexibility in your work environment
Comprehensive benefits package including medical, dental, vision, 401k, and paid time off
Supportive and inclusive company culture that celebrates diversity and individuality
Chance to work with a respected employer recognized on the Fortune 100 Best Companies to Work For® list
What to Expect (Job Responsibilities):
Serve as the primary point of contact for customers regarding loss mitigation and collections-related inquiries
Perform outbound and inbound collection calls to resolve delinquent accounts
Analyze borrower financials to determine eligibility for retention or liquidation options
Maintain accurate and detailed records of all customer interactions and account activity
Provide exceptional customer service by addressing and resolving complex account issues
What is Required (Qualifications):
High School diploma or equivalent
Minimum of 3 years’ experience in collections, loss mitigation, or mortgage servicing
Excellent verbal and written communication skills along with strong negotiation and active listening skills
Strong knowledge of investor guidelines, state and federal Fair Debt Collections Laws, and bankruptcy procedures
Ability to thrive in a fast-paced environment while managing multiple priorities
How to Stand Out (Preferred Qualifications):
Some college education
Strong computer skills, including proficiency in Microsoft Office applications
Experience analyzing complex documents to make informed decisions
Proven problem-solving, time management, and organizational skills
Excellent customer service skills with the ability to manage conflict effectively
#FinancialServices #Collections #RemoteWork #CareerOpportunity #DiversityAndInclusion
"We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."
#J-18808-Ljbffr