Interim Customer Support Lead for Hypergrowth Healthtech SaaS

A leading healthtech startup in Boston is seeking an Interim Customer Support Lead to build and manage a support function during a period of rapid growth. You will directly handle customer inquiries while designing essential support systems and optimizing the ticketing environment. This position requires 3-5 years of experience in B2B SaaS and a genuine alignment with the mission of improving health outcomes for women and children. Flexible working hours may be necessary to accommodate different time zones. #J-18808-Ljbffr