Property Manager
SNS Management, Cincinnati, OH, United States
About Our Company
SNS Management is the fifth-largest apartment owner in Greater Cincinnati, with a portfolio of approximately 2,000 apartment homes. While we operate at scale, we remain deeply committed to delivering an exceptional resident experience rooted in stability, respect, convenience, and belonging. Our mission is to create more than housing; we provide the true feeling of home. That means fostering positive living experiences, meaningful community connections, and an environment where residents feel valued every day. Unlike third-party management firms, we own and operate our communities. This ownership structure drives long-term decision‑making, elevated standards, and full accountability for performance. Position Overview
This is a high‑accountability leadership role responsible for driving people, performance, and financial outcomes across a multi‑community portfolio. This position has a direct impact on Net Operating Income (NOI), expense management, rental revenue growth, occupancy stability, and resident retention. This role is best suited for a leader who understands that NOI is built through disciplined, day‑to‑day operational decisions. Portfolio Scope
Oversight of 4 apartment communities (538 units) Primary office presence at Meadowood Apartments and Augusta Square Apartments Direct leadership of Leasing and Maintenance teams Full accountability for portfolio financial performance What You'll Be Responsible For
Leadership & Team Development
Partner with HR on hiring, staffing, and team development decisions Enforce operational workflows and communication standards Hold team members accountable to KPIs and performance expectations Foster a culture of urgency, ownership, professionalism, and teamwork Financial & Asset Performance
Maintain delinquency within company targets Drive occupancy in alignment with regional performance goals Monitor and improve leasing conversion rates Conduct monthly and quarter‑to‑date (QTD) budget variance reviews Ensure general ledger (GL) accuracy and control expenses effectively Oversee eviction processes and legal coordination Review and approve applications in compliance with Fair Housing standards Ensure accurate move‑out ledger reconciliation Operational Oversight
Ensure timely completion of work orders in line with company standards Conduct monthly property inspections for safety and performance Maintain key audits and access control procedures Approve vendor invoices within established spending thresholds Partner with Project Managers to ensure efficient unit turnover execution Resident Experience & Compliance
Resolve escalated resident concerns with professionalism and urgency Enforce lease terms consistently and fairly Maintain strict adherence to Fair Housing regulations Uphold SNS's reputation through high operational standards What Operational Success Looks Like
Delinquency control (1.5% or less month ending) Occupancy aligned with regional scorecard targets Leasing prospect conversion rates Budget variance accountability (QTD performance) NOI performance across the portfolio Resident retention and renewal execution Compensation & Performance Bonus
Competitive base salary: $65,000–$70,000 (based on experience) Quarterly performance bonus tied directly to portfolio financial results Work Environment, Travel & Physical Requirements
Onsite, office‑based role supporting 4 communities within the Forest Park/Fairfield area Local travel between properties during business hours required Ability to sit or stand for extended periods of time Ability to walk up and down several flights of stairs and property grounds Use a computer and mobile devices throughout the workday Life or move office materials up to approximately 25 pounds Benefits
Dream Vacation Benefit after 5 years of service PTO and paid sick time Paid holidays Monthly gas card allowance Health, dental, and vision insurance 401(k) with company match Company‑paid short‑term disability Employee rental discounts and referral incentives Paid training and onboarding Long‑term growth opportunities within a stable, expanding organization Required Qualifications
3+ years of multi‑family property management experience Experience managing multiple communities or a portfolio Proven leadership of Leasing and Maintenance teams Strong financial acumen (NOI, budget variance, expense control) Experience managing delinquency and eviction processes Schedule
Full‑time Monday‑Friday 9:00 AM - 5:00 PM
#J-18808-Ljbffr
SNS Management is the fifth-largest apartment owner in Greater Cincinnati, with a portfolio of approximately 2,000 apartment homes. While we operate at scale, we remain deeply committed to delivering an exceptional resident experience rooted in stability, respect, convenience, and belonging. Our mission is to create more than housing; we provide the true feeling of home. That means fostering positive living experiences, meaningful community connections, and an environment where residents feel valued every day. Unlike third-party management firms, we own and operate our communities. This ownership structure drives long-term decision‑making, elevated standards, and full accountability for performance. Position Overview
This is a high‑accountability leadership role responsible for driving people, performance, and financial outcomes across a multi‑community portfolio. This position has a direct impact on Net Operating Income (NOI), expense management, rental revenue growth, occupancy stability, and resident retention. This role is best suited for a leader who understands that NOI is built through disciplined, day‑to‑day operational decisions. Portfolio Scope
Oversight of 4 apartment communities (538 units) Primary office presence at Meadowood Apartments and Augusta Square Apartments Direct leadership of Leasing and Maintenance teams Full accountability for portfolio financial performance What You'll Be Responsible For
Leadership & Team Development
Partner with HR on hiring, staffing, and team development decisions Enforce operational workflows and communication standards Hold team members accountable to KPIs and performance expectations Foster a culture of urgency, ownership, professionalism, and teamwork Financial & Asset Performance
Maintain delinquency within company targets Drive occupancy in alignment with regional performance goals Monitor and improve leasing conversion rates Conduct monthly and quarter‑to‑date (QTD) budget variance reviews Ensure general ledger (GL) accuracy and control expenses effectively Oversee eviction processes and legal coordination Review and approve applications in compliance with Fair Housing standards Ensure accurate move‑out ledger reconciliation Operational Oversight
Ensure timely completion of work orders in line with company standards Conduct monthly property inspections for safety and performance Maintain key audits and access control procedures Approve vendor invoices within established spending thresholds Partner with Project Managers to ensure efficient unit turnover execution Resident Experience & Compliance
Resolve escalated resident concerns with professionalism and urgency Enforce lease terms consistently and fairly Maintain strict adherence to Fair Housing regulations Uphold SNS's reputation through high operational standards What Operational Success Looks Like
Delinquency control (1.5% or less month ending) Occupancy aligned with regional scorecard targets Leasing prospect conversion rates Budget variance accountability (QTD performance) NOI performance across the portfolio Resident retention and renewal execution Compensation & Performance Bonus
Competitive base salary: $65,000–$70,000 (based on experience) Quarterly performance bonus tied directly to portfolio financial results Work Environment, Travel & Physical Requirements
Onsite, office‑based role supporting 4 communities within the Forest Park/Fairfield area Local travel between properties during business hours required Ability to sit or stand for extended periods of time Ability to walk up and down several flights of stairs and property grounds Use a computer and mobile devices throughout the workday Life or move office materials up to approximately 25 pounds Benefits
Dream Vacation Benefit after 5 years of service PTO and paid sick time Paid holidays Monthly gas card allowance Health, dental, and vision insurance 401(k) with company match Company‑paid short‑term disability Employee rental discounts and referral incentives Paid training and onboarding Long‑term growth opportunities within a stable, expanding organization Required Qualifications
3+ years of multi‑family property management experience Experience managing multiple communities or a portfolio Proven leadership of Leasing and Maintenance teams Strong financial acumen (NOI, budget variance, expense control) Experience managing delinquency and eviction processes Schedule
Full‑time Monday‑Friday 9:00 AM - 5:00 PM
#J-18808-Ljbffr