Inside Sales Representative
Anaheim Ducks, Anaheim, CA, United States
A great experience starts with you! Join our team to help create and develop the future of live entertainment and sports in Orange County!
Mission To enrich the lives in our community through shared experiences, welcoming spaces, and responsible actions.
Vision We will be the social and entertainment center of Orange County – a place where the cultural kaleidoscope of the region converges and connects. Our vibrant, rich collection of experiences will celebrate the diversity of our community.
Values Be Safe | Do the Right Thing | Be Generous | Include Everyone | Make it Easy | Be Bold
Job Title Inside Sales Representative
Pay Details The starting hourly rate for this position is $18.00 per hour.
Job Description The Anaheim Ducks Hockey Club’s Inside Sales Representative role is an entry‑level role focused on selling season tickets, mini packages, and group tickets via telemarketing for the Anaheim Ducks. This is a nine (9) month term position with possible qualification for further growth opportunities after the first six (6) months.
Responsibilities
Utilize cold‑calling techniques to sell ticketing inventory
Develop new sales leads and actively prospect daily
Handle incoming and outgoing sales calls to ticket prospects for promotional ticket packages
Maintain call logs on a daily, weekly, and monthly basis
Provide superior service to clients, existing ticket holders, prospects, and single‑game customers
Develop strong knowledge of a wide array of ticket packages for external recommendations
Upgrade and upsell clients into various categories and ticket packages
Utilize CRM (customer relationship management) software to track client engagement
Meet or exceed weekly, monthly, and quarterly sales goals
Manage ticket sales tables and perform client seat visits during arena/game events
Other duties as assigned by the Manager, Inside Sales, the Senior Manager, Ticket Sales, and the Senior Director, Ticket Sales & Operations
Skills
High School diploma or equivalent
Prior telemarketing and/or sales experience is preferred
Effective communication skills, both written and verbal
Relationship building skills with a desire to connect with people
Excellent customer service and presentation skills
Highly motivated with a desire to meet and exceed stipulated goals
Proficiency in Microsoft Office (Word, Excel, and Outlook)
Flexible schedule with the ability to work nights, weekends and some holidays as required
Must be available to work home games
Knowledge, Skills and Experience Education: High School Diploma or Equivalent
Experience Driving Required: 0‑1 Year
This position is on‑site.
Company Anaheim Ducks Hockey Club, LLC
Our Commitment We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and team members without regard to race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, parental status, military service, medical condition or any protected category prohibited by local, state or federal laws. We are firm believers that diversity and inclusion among our team members are critical to our success, and we seek to recruit, develop, and retain the most talented people from a diverse candidate pool.
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Mission To enrich the lives in our community through shared experiences, welcoming spaces, and responsible actions.
Vision We will be the social and entertainment center of Orange County – a place where the cultural kaleidoscope of the region converges and connects. Our vibrant, rich collection of experiences will celebrate the diversity of our community.
Values Be Safe | Do the Right Thing | Be Generous | Include Everyone | Make it Easy | Be Bold
Job Title Inside Sales Representative
Pay Details The starting hourly rate for this position is $18.00 per hour.
Job Description The Anaheim Ducks Hockey Club’s Inside Sales Representative role is an entry‑level role focused on selling season tickets, mini packages, and group tickets via telemarketing for the Anaheim Ducks. This is a nine (9) month term position with possible qualification for further growth opportunities after the first six (6) months.
Responsibilities
Utilize cold‑calling techniques to sell ticketing inventory
Develop new sales leads and actively prospect daily
Handle incoming and outgoing sales calls to ticket prospects for promotional ticket packages
Maintain call logs on a daily, weekly, and monthly basis
Provide superior service to clients, existing ticket holders, prospects, and single‑game customers
Develop strong knowledge of a wide array of ticket packages for external recommendations
Upgrade and upsell clients into various categories and ticket packages
Utilize CRM (customer relationship management) software to track client engagement
Meet or exceed weekly, monthly, and quarterly sales goals
Manage ticket sales tables and perform client seat visits during arena/game events
Other duties as assigned by the Manager, Inside Sales, the Senior Manager, Ticket Sales, and the Senior Director, Ticket Sales & Operations
Skills
High School diploma or equivalent
Prior telemarketing and/or sales experience is preferred
Effective communication skills, both written and verbal
Relationship building skills with a desire to connect with people
Excellent customer service and presentation skills
Highly motivated with a desire to meet and exceed stipulated goals
Proficiency in Microsoft Office (Word, Excel, and Outlook)
Flexible schedule with the ability to work nights, weekends and some holidays as required
Must be available to work home games
Knowledge, Skills and Experience Education: High School Diploma or Equivalent
Experience Driving Required: 0‑1 Year
This position is on‑site.
Company Anaheim Ducks Hockey Club, LLC
Our Commitment We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and team members without regard to race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, parental status, military service, medical condition or any protected category prohibited by local, state or federal laws. We are firm believers that diversity and inclusion among our team members are critical to our success, and we seek to recruit, develop, and retain the most talented people from a diverse candidate pool.
#J-18808-Ljbffr