Logo
job logo

Client Relationship Manager

Lenovo, Raleigh, NC, United States


We are Lenovo. We do what we say. We own what we do. We WOW our customers.

Lenovo is a US$69 billion revenue global technology powerhouse, ranked #196 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world’s largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo’s continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY).

This transformation together with Lenovo’s world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit www.lenovo.com, and read about the latest news via our StoryHub.

As a Client Manager, you own the client relationship across all Business Groups and play a critical role in driving growth within our Public Sector Higher Education accounts. You do this through the development and execution of strategic account plans that leverage the full Lenovo Solutions and Services portfolio. The ideal candidate possesses strong sales tenacity, business and technical acumen, operational excellence, and an entrepreneurial mindset to build and drive technology sales using a business‑outcome–based approach.

This role is based in the Great Plains states (MT, SD, ND, KS, NE) and requires demonstrated experience working and leading within a matrixed environment, partnering closely with sales peers, product development, marketing, services, and supply chain teams.

As a Client Manager, you bring deep industry expertise and effectively influence key stakeholders and teams at all levels of the organization, as well as customers and potential partners. You have a proven track record of success in fast‑paced, constantly evolving environments and can guide others toward a comprehensive understanding of the industry. You are able to translate that understanding into simple, straightforward solutions that clearly advance our customers’ business objectives.

Responsibilities

Understand clients' needs and objectives to provide appropriate solutions.

Independently identify, develop, and close new opportunities within the territory

Achieve revenue and profitability objectives for Lenovo while driving growth across multiple productsets

Independently develop, implement, and execute an effective sales strategy to achieve sales goals, desired business goals, and meet customer needs

Manage the sales strategy for account teams, and drive revenue across Lenovo portfolio

Responsible for financial performance and forecast governance across Lenovo portfolio

Develop C level relationships and serve as a trusted consultant to customers

Ownership for the customer relationship and engagement strategy

Understand and adapt to Lenovo’s ongoing product and services developments

Lead a cross-functional team within the company to keep deals moving through the funnel

Ensure that our customers receive world‑class sales and customer service

Effectively and consistently use MS Dynamics and other reporting tools to track key sales metrics and consistently meet those metrics while delivering Operational excellence.

Required Qualification

BA/BS degree or equivalent professional work experience.

8+ years of successful technology sales across the Enterprise and Public Sector space is required - specifically Higher‑Ed.

Preferred Qualifications

Demonstrated track record of top performance with multi‑million dollar quota.

Exceptional Technology acumen focused on how IT transformation can address business challenges

Excellent business and financial acumen and extensive experience developing technology‑led solutions with Very Large Enterprise clients

Proven success interfacing and building relationships at the C‑Level with the client, industry, and within Lenovo

Work effectively with and across all levels of business and IT contacts within very large and complex financial organizations

Achieve company growth projections and targets in a dynamic and competitive environment

Excellent interpersonal, communication, organizational, and problem‑solving skills

The position is based in territory, Travel required (50-60%+)

Primary Territory (Great Plains)

Montana (MT)

North Dakota (ND)

South Dakota (SD)

Nebraska (NE)

Kansas (KS)

Flexible Location Options

Oklahoma

North Texas (e.g., Dallas area)

In CA, CO, CT, DC, HI IL, MD, MA, MN, NV, NJ, NY, OR, RI, WA the base salary range budgeted for this position is $130,000 – $150,000 (annually). Individuals may also be considered for bonuses and/or commissions. Lenovo’s various benefits can be found at www.lenovobenefits.com

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, national origin, status as a veteran, and basis of disability or any federal, state, or local protected class.

#J-18808-Ljbffr