Logo
job logo

Creative Director – Copy (Retail)

24 Seven, New York, NY, United States


Creative Director – Copy (Retail) Contract type: Freelance

Location: New York City, New York

Specialty: Fashion

Salary: $75.00/hour - $90.00/hour

Remote: No

Reference: 508251

Contact name: Bridget Mascolo

Job description We are seeking a seasoned

Creative Director – Copy

for a freelance, 40-hour/week assignment with the potential to convert to a permanent role (temp-to-perm, pending headcount). This senior, hands‑on role will function as the head of copy creative, owning and elevating the brand voice across every consumer touchpoint.

This position reports directly to the VP of Creative and is expected to work onsite in the office

2 days per week (Wednesday and Thursday) .

Key Responsibilities

Define and own brand voice

across all channels (site, email, app, social, print, in‑store, catalog, and more), ensuring consistency in tone, language, and storytelling.

Create and maintain copy tone guidelines

that are clear, scalable, and easily adopted by creative and partner teams.

Partner with copy leaders and senior writers

to align on a unified voice and ensure that all assets adhere to established tonal standards.

Lead copy direction for catalog and editorial programs , especially high‑impact seasonal and key holiday initiatives—owning overarching narratives, messaging hierarchies, and thematic concepts.

Review, refine, and approve high‑visibility copy

for brand, campaign, and promotional work, balancing creative ambition with clarity and commercial goals.

Collaborate cross‑functionally

with design, marketing, merchandising, eCommerce, and brand strategy teams to translate business objectives into compelling, on‑brand messaging.

Champion editorial excellence , bringing an editorial lens to storytelling, content structure, and recurring content series where appropriate.

Act as a senior individual contributor

while exerting strong influence over tone and voice—informally mentoring writers and modeling best‑in‑class craft.

Continuously optimize voice and messaging

based on performance data, customer insights, testing, and evolving brand priorities.

Qualifications

Significant experience in copy leadership

roles (Creative Director, Group Copy Supervisor, Head of Copy, or similar) within retail, fashion, lifestyle, or high‑volume consumer brands.

Deep understanding of fashion and/or retail marketing , including seasonal narratives, product storytelling, and promotional/calendar‑driven campaigns.

Robust eCommerce background , with a portfolio demonstrating conversion‑driving product, campaign, and promotional messaging.

Experience with omnichannel retail

(digital and brick‑and‑mortar) strongly preferred; candidates from digital‑first brands are also encouraged to apply.

Editorial or publishing experience

is a major plus—ideally shaping features, stories, or catalog/editorial packages.

Proven ability to define, codify, and scale a brand voice , including creating voice/tone guidelines and rolling them out across large or matrixed organizations.

Exceptional writing, editing, and storytelling skills

with a command of both high‑level narrative and meticulous line‑level execution.

Comfort operating as a senior individual contributor —able to lead through influence, thought leadership, and craft, rather than relying on direct reports.

Strong collaboration and presentation skills , with the ability to articulate rationale, defend creative decisions, and thoughtfully incorporate feedback from senior stakeholders.

Recruiter Bridget Mascolo

#J-18808-Ljbffr