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Loan Servicing Manager / Loan Operations Leader

State Bank, Brownsburg, IN, United States


State Bank

— a locally owned, relationship‑driven community bank serving Indiana since 1910. Seeking an experienced Loan Servicing Manager to lead and elevate our loan servicing operations.

This is a high‑impact leadership role for someone who enjoys owning post‑close loan operations, ensuring regulatory excellence, and building strong, accountable teams in a community banking environment.

Why This Role Is Exciting

Lead the entire loan servicing function from a strategic and operational level

Be a trusted partner to lenders, leadership, auditors, and regulators

Make a visible impact at a bank known for local decision‑making and long‑term relationships

Join a team that values stability, professionalism, and continuous improvement

What You’ll Do

Oversee and manage all loan servicing operations, ensuring accuracy, efficiency, and compliance

Develop, implement, and maintain procedures, workflows, and production schedules

Ensure full compliance with bank policies and federal/state regulations

Prepare and manage department reporting and support internal and external audits

Lead, coach, and develop loan servicing staff through clear expectations and accountability

Coordinate servicing activities with core system and data service providers

Partner cross‑functionally with lending, retail, and other bank departments

Contribute to policy development, budgeting, and strategic planning

Resolve complex operational and personnel matters with sound judgment and professionalism

What We’re Looking For

5+ years of experience in a lending or loan servicing environment

Proven leadership or management experience within loan servicing or loan operations

Strong knowledge of loan documentation, servicing workflows, and compliance

Experience supporting regulatory exams and audits

Ability to build structure, enforce standards, and improve processes

Strong communication skills and comfort working across departments

Jack Henry core experience is a plus, but not required

Advanced Microsoft Office skills; detail‑oriented and highly organized

Benefits That Matter 401(k) with employer match — immediately vested

Paid time off & holidays

Long‑term stability with a trusted Indiana community bank

Who Thrives Here This role is ideal for someone who:

Takes pride in running a tight, compliant operation

Enjoys leading teams and setting clear expectations

Wants their work to be seen, valued, and impactful

Prefers a community bank culture over big‑bank bureaucracy

Additional Job Application Terms This job is part of LinkedIn’s Full‑Service Hiring beta program. Eligibility is limited to candidates located in and performing services in the United States, excluding those based in Alaska, Hawaii, Nevada, South Carolina, or West Virginia.

We’re committed to making our hiring process as smooth and timely as possible, and we understand that waiting to hear back can add to the anticipation. If you’re a potential fit, our team will reach out within two weeks to progress you to the next stage. If you don’t hear from us in that time, we encourage you to explore other opportunities with our team in the future, and we wish you the very best in your job search.

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