Healthcare Customer Service Representative
TEKsystems, Henderson, NV, United States
Shift: Mon‑Fri 8:30 AM‑5:30 PM
Pay Rate: $22 /hr (paid weekly + benefits)
Duration: 4‑month contract to hire (long‑term opportunity with growth potential)
Location: Las Vegas, NV (on‑site, not remote)
Qualifications
Need degree or medical certificate 2+ years of customer service experience Job Duties
Develop and maintain working knowledge of current products and services offered by the company. Answer all calls and emails in a timely manner, in adherence to their goals. Document all call information according to standard operating procedures. Answer questions about products and services, retail stores, general service line information and other information as necessary based on customer call needs. Process orders, route calls to appropriate resource, and follow up on customer calls where necessary. Review all required documentation to ensure accuracy. Complete insurance verification to determine patient’s eligibility, coverage, co‑insurances, and deductibles. Obtain pre‑authorization if required by an insurance carrier and process physician orders to insurance carriers for approval and authorization when required. Enter and review all pertinent information in EMR system including authorizations and expiration dates. Job Type & Location
This is a Contract‑to‑Hire position based out of Las Vegas, NV. Pay and Benefits
Pay range: $22.00–$22.00 per hour. Benefits available for this temporary role may include: Medical, dental & vision Critical illness, accident and hospital 401(k) retirement plan – pre‑tax and Roth post‑tax contributions available Life insurance (voluntary life & AD&D for the employee and dependents) Short and long‑term disability Health spending account (HSA) Transportation benefits Employee assistance program Time off/leave (PTO, vacation or sick leave) Application deadline: anticipated to close on Mar 31 2026. Equal Opportunity Employer
The company is an equal‑opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any other characteristic protected by law.
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Need degree or medical certificate 2+ years of customer service experience Job Duties
Develop and maintain working knowledge of current products and services offered by the company. Answer all calls and emails in a timely manner, in adherence to their goals. Document all call information according to standard operating procedures. Answer questions about products and services, retail stores, general service line information and other information as necessary based on customer call needs. Process orders, route calls to appropriate resource, and follow up on customer calls where necessary. Review all required documentation to ensure accuracy. Complete insurance verification to determine patient’s eligibility, coverage, co‑insurances, and deductibles. Obtain pre‑authorization if required by an insurance carrier and process physician orders to insurance carriers for approval and authorization when required. Enter and review all pertinent information in EMR system including authorizations and expiration dates. Job Type & Location
This is a Contract‑to‑Hire position based out of Las Vegas, NV. Pay and Benefits
Pay range: $22.00–$22.00 per hour. Benefits available for this temporary role may include: Medical, dental & vision Critical illness, accident and hospital 401(k) retirement plan – pre‑tax and Roth post‑tax contributions available Life insurance (voluntary life & AD&D for the employee and dependents) Short and long‑term disability Health spending account (HSA) Transportation benefits Employee assistance program Time off/leave (PTO, vacation or sick leave) Application deadline: anticipated to close on Mar 31 2026. Equal Opportunity Employer
The company is an equal‑opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any other characteristic protected by law.
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