Digital Transformation Executive
HCLTech, Hartford, CT, United States
The Global Client Transformation Lead is accountable for
driving large scale, outcome led transformation for strategic clients , combining
strategic leadership ,
hands-on techno functional execution , and
strong program governance.
The role partners closely with client executives and internal delivery teams to define transformation vision, execute
AI-led process transformation programs , and ensure
measurable business value realization .
Role Structure – Three Core Elements 1. Strategic Management & Client Leadership Act as the
primary transformation partner
for client leadership across Business Operations, Digital Transformation, and AI.
Define and own
end-to-end transformation strategy
for client accounts, including: ‑
Transformation
charters and operating models
Business cases , value hypotheses, and ROI models
Shape and prioritize transformation initiatives across domains such as Quote to Cash, P2P, HRO, Manufacturing, Logistics, Sales Support, Supply Chain, Procurement, and F&A, Enterprise Standards, Customer Experience, et al
Identify, structure, and position
AI-led and digital opportunities
aligned to client business objectives and contractual outcomes.
Lead
executive level client interactions , including steering committees and transformation councils.
Influence decision making on scope, investments, tradeoffs, and sequencing in complex, matrix environments.
Represent HCL as a
trusted advisor and transformation leader , strengthening long term client relationships and strategic positioning.
Lead
end-to-end execution
of transformation initiatives, from discovery and design through deployment and steady state operations.
Own delivery of
AI, automation, and process re‑engineering programs , ensuring:
Clear scope and deliverables
High quality execution‑quality execution
Realization of committed business benefits
Lead the deployment of solutions in areas such as Agentic AI, LLM-based technologies, low-code automation, RPA, workflow platforms, analytics, reporting, and COTS platforms.
Translate strategy into
actionable execution plans , milestones, and measurable outcomes tied to productivity, efficiency, cost, and experience.
Partner closely with engineering, architecture, and operations teams to ensure:
Technical feasibility and scalability
Secure, compliant, and sustainable solutions
Track, validate, and evidence
benefits realization
with the client.
Drive adoption of new processes and technologies through structured
change management and enablement .
3. Program Management, Governance & Client Reporting Provide
a single point of accountability
for complex, multi-workstream transformation programs, ensuring predictable delivery against agreed outcomes.
Establish and operate
client ready governance frameworks
covering delivery cadence, risk and dependency management, and scope and change control.
Lead Agile and hybrid delivery models to drive
visible, incremental progress
across global and multi‑vendor teams.
Deliver
clear, insight driven executive reporting —program status, risks, dependencies, and value realization—ensuring alignment between client expectations, delivery execution, and business outcomes.
Required Skills & Experience
15+ years of experience in
transformation, digital, or enterprise program leadership
Strong consulting or
client facing experience
with senior stakeholders ‑facing experience
Proven ability to
define strategy and execute at scale
Deep process expertise with the ability to identify transformation opportunities
Hands‑on exposure to
AI, automation, and RPA programs
Strong program governance and execution discipline
Excellent communication, executive presence, and stakeholder management skills
Experience working in
global, matrixed, and shared services environments
Nice to Have
PMP, CSM, SAFe, or Azure certifications.
Exposure to AI governance, model lifecycle management, or Responsible AI.
#J-18808-Ljbffr
driving large scale, outcome led transformation for strategic clients , combining
strategic leadership ,
hands-on techno functional execution , and
strong program governance.
The role partners closely with client executives and internal delivery teams to define transformation vision, execute
AI-led process transformation programs , and ensure
measurable business value realization .
Role Structure – Three Core Elements 1. Strategic Management & Client Leadership Act as the
primary transformation partner
for client leadership across Business Operations, Digital Transformation, and AI.
Define and own
end-to-end transformation strategy
for client accounts, including: ‑
Transformation
charters and operating models
Business cases , value hypotheses, and ROI models
Shape and prioritize transformation initiatives across domains such as Quote to Cash, P2P, HRO, Manufacturing, Logistics, Sales Support, Supply Chain, Procurement, and F&A, Enterprise Standards, Customer Experience, et al
Identify, structure, and position
AI-led and digital opportunities
aligned to client business objectives and contractual outcomes.
Lead
executive level client interactions , including steering committees and transformation councils.
Influence decision making on scope, investments, tradeoffs, and sequencing in complex, matrix environments.
Represent HCL as a
trusted advisor and transformation leader , strengthening long term client relationships and strategic positioning.
Lead
end-to-end execution
of transformation initiatives, from discovery and design through deployment and steady state operations.
Own delivery of
AI, automation, and process re‑engineering programs , ensuring:
Clear scope and deliverables
High quality execution‑quality execution
Realization of committed business benefits
Lead the deployment of solutions in areas such as Agentic AI, LLM-based technologies, low-code automation, RPA, workflow platforms, analytics, reporting, and COTS platforms.
Translate strategy into
actionable execution plans , milestones, and measurable outcomes tied to productivity, efficiency, cost, and experience.
Partner closely with engineering, architecture, and operations teams to ensure:
Technical feasibility and scalability
Secure, compliant, and sustainable solutions
Track, validate, and evidence
benefits realization
with the client.
Drive adoption of new processes and technologies through structured
change management and enablement .
3. Program Management, Governance & Client Reporting Provide
a single point of accountability
for complex, multi-workstream transformation programs, ensuring predictable delivery against agreed outcomes.
Establish and operate
client ready governance frameworks
covering delivery cadence, risk and dependency management, and scope and change control.
Lead Agile and hybrid delivery models to drive
visible, incremental progress
across global and multi‑vendor teams.
Deliver
clear, insight driven executive reporting —program status, risks, dependencies, and value realization—ensuring alignment between client expectations, delivery execution, and business outcomes.
Required Skills & Experience
15+ years of experience in
transformation, digital, or enterprise program leadership
Strong consulting or
client facing experience
with senior stakeholders ‑facing experience
Proven ability to
define strategy and execute at scale
Deep process expertise with the ability to identify transformation opportunities
Hands‑on exposure to
AI, automation, and RPA programs
Strong program governance and execution discipline
Excellent communication, executive presence, and stakeholder management skills
Experience working in
global, matrixed, and shared services environments
Nice to Have
PMP, CSM, SAFe, or Azure certifications.
Exposure to AI governance, model lifecycle management, or Responsible AI.
#J-18808-Ljbffr