Communications Senior Associate
JPMorgan Chase & Co., Chicago, IL, United States
We are looking for a strategic communicator to join the JPMorganChase’s Commercial & Investment Banking communications team supporting the Digital & Platform Services organization.
As a Communications Senior Associate within Commercial & Investment Banking (CIB), you will support the Digital & Platform Services (D&PS) organization. D&PS accelerates transformation within Commercial & Investment Banking by uniting Technology, Operations, Digital Innovation, AI, and Data teams to create future-ready products and platforms. In this dynamic role, you will support internal communications for the Commercial & Investment Bank Technology Communications team, including key initiatives, programs and providing executive communications support. You'll craft compelling narratives that blend complex technical concepts with engaging stories, leading transformation and innovation. In this role you will translate technical ideas for both technical and business audiences.
Job responsibilities
Serve as a communications partner for CIB Technology programs, internal and executive communications
Support strategic communications plans and campaigns to meet our business and employee engagement needs; partner with leadership, business management, human resources partners and other stakeholders to ensure a cohesive communications strategy to tell a holistic story; write executive communications for executives in their voice and style.
Partner with other executive communications partners across CIB Technology, Global Technology and across lines of business.
Write content for intranet articles and other editorial needs.
Manage broadcast email publication scheduling and use Targeted Email tool to distribute large-scale broadcast messages to D&PS employees; use data to identify patterns and adjust communications strategy accordingly to be most effective.
Ensure consistency of messaging and engagement with broader business or firmwide programs and strategic initiatives/priorities, such as AI for Tech and app and infrastructure modernization.
Required qualifications, capabilities, and skills
5 plus years of corporate communications experience, Technology and Content including extensive hands-on writing, editing, project management, presentation building and executive communications
Experience working with C-suite executives with demonstrated success developing executive-level messages, providing communications counsel to senior management teams, and executing strong communications strategies.
Excellent writing skills with a strong ability to take complex technology stories into a compelling and relatable narrative.
Organized self-starter, project manager and multi-tasker with a proven ability to track complex and overlapping milestones and manage multiple priorities and urgent deadlines; outstanding judgment and interpersonal skills, including partnering effectively with executives, peers and other functional groups across the company.
Curious and interested in learning and willing to bring new ideas to the table.
Preferred qualifications, capabilities, and skills
An understanding of the financial services industry and current technology/AI landscape
Experience in technology communications and change management
External communications knowledge
About Us J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.
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As a Communications Senior Associate within Commercial & Investment Banking (CIB), you will support the Digital & Platform Services (D&PS) organization. D&PS accelerates transformation within Commercial & Investment Banking by uniting Technology, Operations, Digital Innovation, AI, and Data teams to create future-ready products and platforms. In this dynamic role, you will support internal communications for the Commercial & Investment Bank Technology Communications team, including key initiatives, programs and providing executive communications support. You'll craft compelling narratives that blend complex technical concepts with engaging stories, leading transformation and innovation. In this role you will translate technical ideas for both technical and business audiences.
Job responsibilities
Serve as a communications partner for CIB Technology programs, internal and executive communications
Support strategic communications plans and campaigns to meet our business and employee engagement needs; partner with leadership, business management, human resources partners and other stakeholders to ensure a cohesive communications strategy to tell a holistic story; write executive communications for executives in their voice and style.
Partner with other executive communications partners across CIB Technology, Global Technology and across lines of business.
Write content for intranet articles and other editorial needs.
Manage broadcast email publication scheduling and use Targeted Email tool to distribute large-scale broadcast messages to D&PS employees; use data to identify patterns and adjust communications strategy accordingly to be most effective.
Ensure consistency of messaging and engagement with broader business or firmwide programs and strategic initiatives/priorities, such as AI for Tech and app and infrastructure modernization.
Required qualifications, capabilities, and skills
5 plus years of corporate communications experience, Technology and Content including extensive hands-on writing, editing, project management, presentation building and executive communications
Experience working with C-suite executives with demonstrated success developing executive-level messages, providing communications counsel to senior management teams, and executing strong communications strategies.
Excellent writing skills with a strong ability to take complex technology stories into a compelling and relatable narrative.
Organized self-starter, project manager and multi-tasker with a proven ability to track complex and overlapping milestones and manage multiple priorities and urgent deadlines; outstanding judgment and interpersonal skills, including partnering effectively with executives, peers and other functional groups across the company.
Curious and interested in learning and willing to bring new ideas to the table.
Preferred qualifications, capabilities, and skills
An understanding of the financial services industry and current technology/AI landscape
Experience in technology communications and change management
External communications knowledge
About Us J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.
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