CWR-Customer Service Rep I
Adecco Colombia S.A., Selma, TX, United States
Adecco is currently seeking motivated and professional
Customer Service Representatives
to join a premier logistics and delivery team in
Selma, TX . If you thrive in a fast-paced environment and are passionate about delivering a world-class customer experience, we want to hear from you!
Pay Rate:
$16.00 per hour
Location:
Selma, TX (Onsite)
Assignment Type:
Recruit Only / Full-Time
Shift Details (Rotating Schedule):
Days:
Monday - Saturday (with one scheduled day off during the week). Rotating Shifts include: 7:00 AM - 3:30 PM 9:00 AM - 5:30 PM 12:00 PM - 8:30 PM
Job Summary
As a Customer Service Representative, you are the heartbeat of our commitment to outstanding service. You will act as the primary liaison between customers, business partners, and drivers to ensure delivery commitments are met and expectations are exceeded at every step of the journey.
Key Responsibilities
Communication:
Assist customers and business partners via high-volume telephone calls and professional email correspondence. Conflict Resolution:
Handle customer complaints in a calm, professional manner; diagnose and resolve issues efficiently. Route Monitoring:
Actively monitor the progress of delivery routes to ensure on-time performance. Logistics Support:
Scan haul-away pods, verify stamps, and process changes or cancellations to delivery orders accurately. Problem Solving:
Assess complex delivery challenges and provide immediate, effective solutions. Qualifications & Requirements
Minimum Requirements:
Technical Skills:
Experience with Microsoft Office Suite (Word, Excel, PowerPoint, and MS Project). Availability:
Ability to work a rotating schedule including Saturdays and various shift times. Preferred Qualifications:
Education:
High school diploma or equivalent. Experience:
1 year of related experience, ideally within a call center or logistics environment. Soft Skills:
Exceptional organizational skills and the ability to multitask under pressure. Communication:
Strong verbal and written communication skills with a focus on conflict de-escalation. Why Join the Team?
You'll be supported by a passionate team motivated by innovation and a desire to deliver. This is an environment where you can continually advance your career-the opportunities for growth are endless for those driven to succeed.
Ready to get started? Apply now!
Pay Details:
$16.00 per hour
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
Military connected talent encouraged to apply
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adecco.com/en-us/candidate-privacy
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
The California Fair Chance Act Los Angeles City Fair Chance Ordinance Los Angeles County Fair Chance Ordinance for Employers San Francisco Fair Chance Ordinance
Massachusetts Candidates Only:
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Customer Service Representatives
to join a premier logistics and delivery team in
Selma, TX . If you thrive in a fast-paced environment and are passionate about delivering a world-class customer experience, we want to hear from you!
Pay Rate:
$16.00 per hour
Location:
Selma, TX (Onsite)
Assignment Type:
Recruit Only / Full-Time
Shift Details (Rotating Schedule):
Days:
Monday - Saturday (with one scheduled day off during the week). Rotating Shifts include: 7:00 AM - 3:30 PM 9:00 AM - 5:30 PM 12:00 PM - 8:30 PM
Job Summary
As a Customer Service Representative, you are the heartbeat of our commitment to outstanding service. You will act as the primary liaison between customers, business partners, and drivers to ensure delivery commitments are met and expectations are exceeded at every step of the journey.
Key Responsibilities
Communication:
Assist customers and business partners via high-volume telephone calls and professional email correspondence. Conflict Resolution:
Handle customer complaints in a calm, professional manner; diagnose and resolve issues efficiently. Route Monitoring:
Actively monitor the progress of delivery routes to ensure on-time performance. Logistics Support:
Scan haul-away pods, verify stamps, and process changes or cancellations to delivery orders accurately. Problem Solving:
Assess complex delivery challenges and provide immediate, effective solutions. Qualifications & Requirements
Minimum Requirements:
Technical Skills:
Experience with Microsoft Office Suite (Word, Excel, PowerPoint, and MS Project). Availability:
Ability to work a rotating schedule including Saturdays and various shift times. Preferred Qualifications:
Education:
High school diploma or equivalent. Experience:
1 year of related experience, ideally within a call center or logistics environment. Soft Skills:
Exceptional organizational skills and the ability to multitask under pressure. Communication:
Strong verbal and written communication skills with a focus on conflict de-escalation. Why Join the Team?
You'll be supported by a passionate team motivated by innovation and a desire to deliver. This is an environment where you can continually advance your career-the opportunities for growth are endless for those driven to succeed.
Ready to get started? Apply now!
Pay Details:
$16.00 per hour
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
Military connected talent encouraged to apply
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adecco.com/en-us/candidate-privacy
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
The California Fair Chance Act Los Angeles City Fair Chance Ordinance Los Angeles County Fair Chance Ordinance for Employers San Francisco Fair Chance Ordinance
Massachusetts Candidates Only:
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.