Body Shop Estimator
Serra Chevrolet Toyota of Saginaw, Savoy, IL, United States
Job Title: Collision Center Representative
Champaign Collision Center is part of the fast-growing Serra Automotive Group. Currently, Serra Automotive Group consists of 55 dealerships, 67 automotive franchises selling and servicing 25 brands throughout 7 states. Combining the strength of our heritage with a culture that promotes value for the individual, creative thinking, and the freedom to grow as professionals, we work to create remarkable experiences for our customers. We are driven by our passion to simply be the best at what we do. Bring your talent to the Champaign Collision Center. Our opportunities for personal and professional growth and development are outstanding. Responsibilities Greet customers promptly with a smile Obtain customer and vehicle information Clearly report all vehicle symptoms and damage as described by the customer Prepare a complete and accurate estimate of cost for labor and parts Establish a follow up time (under promise, over deliver) Monitor the progress of each vehicle throughout the day, and updating customers appropriately Verify that the final invoice reconciles with the work performed on the repair order Explain all completed work and charges to customers Qualifications Values
integrity, team player, drive Characteristics
results oriented, competitive, optimistic Effective communication -- in person, over the phone, via email Ability to learn and follow service process Ability to learn and utilize service tools/software Organizational skills Time management skills Benefits Health: Comprehensive Medical Plan, Dental Plan, & Vision Plan 401K - eligible after one year Vacation time, generally ranging from one week up to three weeks per year based on time of employment Life Insurance Disability - both Short Term and Long Term Employee discounts on New and Used vehicles Flex Spending available
Champaign Collision Center is part of the fast-growing Serra Automotive Group. Currently, Serra Automotive Group consists of 55 dealerships, 67 automotive franchises selling and servicing 25 brands throughout 7 states. Combining the strength of our heritage with a culture that promotes value for the individual, creative thinking, and the freedom to grow as professionals, we work to create remarkable experiences for our customers. We are driven by our passion to simply be the best at what we do. Bring your talent to the Champaign Collision Center. Our opportunities for personal and professional growth and development are outstanding. Responsibilities Greet customers promptly with a smile Obtain customer and vehicle information Clearly report all vehicle symptoms and damage as described by the customer Prepare a complete and accurate estimate of cost for labor and parts Establish a follow up time (under promise, over deliver) Monitor the progress of each vehicle throughout the day, and updating customers appropriately Verify that the final invoice reconciles with the work performed on the repair order Explain all completed work and charges to customers Qualifications Values
integrity, team player, drive Characteristics
results oriented, competitive, optimistic Effective communication -- in person, over the phone, via email Ability to learn and follow service process Ability to learn and utilize service tools/software Organizational skills Time management skills Benefits Health: Comprehensive Medical Plan, Dental Plan, & Vision Plan 401K - eligible after one year Vacation time, generally ranging from one week up to three weeks per year based on time of employment Life Insurance Disability - both Short Term and Long Term Employee discounts on New and Used vehicles Flex Spending available