Usher-Greeter-Ticket Taker - Truliant Amphitheater
Live Nation Entertainment, Charlotte, NC, United States
Usher/Greeter/Ticket Taker
US Concerts is seeking an usher, greeter, or ticket taker. As an usher, greeter, or ticket taker, you help to ensure safety, help to maintain the cleanliness of the venue, and engage with guests to assist with their needs before, during, and after the show. What this role will do: Greet guests, scan guest tickets upon entry to the venue, answer guest questions, assist guests with locating their seats, and examine tickets for entry to various seat levels around the venue during the event. Assist with keeping the venue safe, clean, and presentable to the guest. Resolve guest complaints or problems. Examine tickets or passes to verify authenticity. Provide assistance to guests with special needs, such as helping with seat accommodations. Show CARE by participating in venue recycling efforts before, during, and after the show. Guide guests to exits or provide other instructions or assistance in case of emergency. May assist in verifying staff credentials to generally restricted areas. Show CARE by participating in the venue's sustainability program which could include implementing programs that conserve resources/prevent waste such as sorting waste and collecting recycling and educating our fans about our efforts. Partner with fellow band members at the end of show to close the venue- this may include collecting recyclables from the lawn and/or reserved section, picking up and properly storing event equipment such as lawn chairs, barricade, etc. Assist patrons by giving directions places inside or outside the venue. Ensure guests are safely enjoying the show. Additional tasks as requested by management. What this person will bring: High school diploma or equivalent preferred. At least 1+ year in a guest service role preferred. Excellent verbal, written, and interpersonal communication skills. Acute sense of judgment, tact, and diplomacy. Position requires constant walking, climbing stairs, and occasional sitting, lifting, and carrying 25 lbs.+ Equal employment opportunity: Live Nation aspires to build teams that reflect and support the fans and artists we serve. Every day we aim to promote environments where everyone can be themselves, contribute fully, and thrive within our company and at our events. Live Nation strongly supports equal employment opportunity for all applicants regardless of age, ancestry, color, religious creed, family and medical care leave, mental or physical disability, marital status, domestic partner status, medical condition, genetic information, military and veteran status, political affiliation, national origin, race, sex, gender, gender identity, gender expression, sexual orientation, intersectionality, or any other basis protected by applicable federal, state, or local law, rule, ordinance, or regulation. We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance, and the California Fair Chance Act and consistent with other similar and/or applicable laws in other areas. We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Live Nation will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state, and/or federal law.
US Concerts is seeking an usher, greeter, or ticket taker. As an usher, greeter, or ticket taker, you help to ensure safety, help to maintain the cleanliness of the venue, and engage with guests to assist with their needs before, during, and after the show. What this role will do: Greet guests, scan guest tickets upon entry to the venue, answer guest questions, assist guests with locating their seats, and examine tickets for entry to various seat levels around the venue during the event. Assist with keeping the venue safe, clean, and presentable to the guest. Resolve guest complaints or problems. Examine tickets or passes to verify authenticity. Provide assistance to guests with special needs, such as helping with seat accommodations. Show CARE by participating in venue recycling efforts before, during, and after the show. Guide guests to exits or provide other instructions or assistance in case of emergency. May assist in verifying staff credentials to generally restricted areas. Show CARE by participating in the venue's sustainability program which could include implementing programs that conserve resources/prevent waste such as sorting waste and collecting recycling and educating our fans about our efforts. Partner with fellow band members at the end of show to close the venue- this may include collecting recyclables from the lawn and/or reserved section, picking up and properly storing event equipment such as lawn chairs, barricade, etc. Assist patrons by giving directions places inside or outside the venue. Ensure guests are safely enjoying the show. Additional tasks as requested by management. What this person will bring: High school diploma or equivalent preferred. At least 1+ year in a guest service role preferred. Excellent verbal, written, and interpersonal communication skills. Acute sense of judgment, tact, and diplomacy. Position requires constant walking, climbing stairs, and occasional sitting, lifting, and carrying 25 lbs.+ Equal employment opportunity: Live Nation aspires to build teams that reflect and support the fans and artists we serve. Every day we aim to promote environments where everyone can be themselves, contribute fully, and thrive within our company and at our events. Live Nation strongly supports equal employment opportunity for all applicants regardless of age, ancestry, color, religious creed, family and medical care leave, mental or physical disability, marital status, domestic partner status, medical condition, genetic information, military and veteran status, political affiliation, national origin, race, sex, gender, gender identity, gender expression, sexual orientation, intersectionality, or any other basis protected by applicable federal, state, or local law, rule, ordinance, or regulation. We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance, and the California Fair Chance Act and consistent with other similar and/or applicable laws in other areas. We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Live Nation will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state, and/or federal law.