Ticket Taker - SPAC
Live Nation Entertainment, Saratoga Springs, NY, United States
Job Title
As a ticket taker, you will assist guests by scanning tickets, helping ensure a safe and clean venue, and engaging with guests to support their needs before, during, and after the show. What This Role Will Do Greet guests, answer guest questions, assist guests with locating their seats and examines tickets for entry to various seat levels around the venue during the event. Assist with keeping the venue safe, clean and presentable to the guest. Resolve guest complaints or problems. Examine tickets or passes to verify authenticity. Provide assistance to with guests with special needs, such as helping with seat accommodations. Guide guests to exits or provide other instructions or assistance in case of emergency. Assist guests by giving directions places inside or outside the venue. Ticket scanning functions at entrance to venue What This Person Will Bring Must be 18 or older Prior customer service experience a plus Strong strategic thinking and creative problem-solving skills Excellent verbal and interpersonal communication skills Acute sense of judgment, tact and diplomacy A strong sense of teamwork and ability to execute programs Position may require constant walking, climbing stairs, lifting and carrying 25 lbs+, and standing Position will require sometimes working in the elements. SPAC is an outdoor facility & performances are Rain or Shine Flexibility in carrying out duties and overall punctuality are a must The expected compensation for this position is: $16.00 USD Hourly ** Pay is based on a number of factors including market location, qualifications, skills, and experience. Live Nation Entertainment will never request payment or equipment purchases as part of the hiring process. Recruiters will only contact candidates from official Live Nation or affiliated brand email domains.
As a ticket taker, you will assist guests by scanning tickets, helping ensure a safe and clean venue, and engaging with guests to support their needs before, during, and after the show. What This Role Will Do Greet guests, answer guest questions, assist guests with locating their seats and examines tickets for entry to various seat levels around the venue during the event. Assist with keeping the venue safe, clean and presentable to the guest. Resolve guest complaints or problems. Examine tickets or passes to verify authenticity. Provide assistance to with guests with special needs, such as helping with seat accommodations. Guide guests to exits or provide other instructions or assistance in case of emergency. Assist guests by giving directions places inside or outside the venue. Ticket scanning functions at entrance to venue What This Person Will Bring Must be 18 or older Prior customer service experience a plus Strong strategic thinking and creative problem-solving skills Excellent verbal and interpersonal communication skills Acute sense of judgment, tact and diplomacy A strong sense of teamwork and ability to execute programs Position may require constant walking, climbing stairs, lifting and carrying 25 lbs+, and standing Position will require sometimes working in the elements. SPAC is an outdoor facility & performances are Rain or Shine Flexibility in carrying out duties and overall punctuality are a must The expected compensation for this position is: $16.00 USD Hourly ** Pay is based on a number of factors including market location, qualifications, skills, and experience. Live Nation Entertainment will never request payment or equipment purchases as part of the hiring process. Recruiters will only contact candidates from official Live Nation or affiliated brand email domains.