Bilingual Customer Support Representative - English/Spanish

Join Our Team! Are you dedicated to making a positive difference in people's lives? Do you fluently speak both English and Spanish? If you have a passion for customer service and are eager to explore a new industry, we want to hear from you! Picture yourself as the friendly face guiding customers, whether over the phone or face-to-face, assisting them with their financial needs. No prior finance experience is necessary; just bring your customer-centric mindset, and we’ll equip you with all the training you need! In this role, you will: Provide outstanding customer service through both phone and in-person interactions. Participate in marketing activities to attract and retain client business. Help prepare and process loans and income tax returns. We offer a range of benefits to support your success: Comprehensive training program with chances for pay raises to help you thrive in your role. Exceptional benefits package, including affordable medical insurance, dental coverage, life insurance, short- and long-term disability, profit-sharing, a 401k with company matching, plus paid sick leave, holidays, and vacation time. Monthly bonuses based on your branch's performance in achieving goals! Community Involvement - Join us in making valuable contributions to local charities, food banks, and educational initiatives. Opportunities for Career Advancement - We believe in developing your potential and providing clear pathways for growth. Since 1955, we have been a trusted leader in the financial services sector, offering convenient installment loans and income tax preparation to the communities we serve. Our branches are built on a foundation of trust and reliability, committed to helping neighbors in need with respect and integrity. Embark on your journey with us! Apply today!