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Bilingual Customer Service Associate - English/Spanish

Security Finance, Falfurrias, TX, United States


Are you someone who makes a positive and lasting impact on others? Do you speak both English and Spanish fluently? Do you have previous customer service experience? Are you eager to explore a new industry with comprehensive paid training? Are you looking for opportunities for career advancement? Do you prefer working in a collaborative open-office environment? As the initial point of contact for our customers, you'll play a crucial role in creating a positive first impression. You'll assist customers over the phone and in-person when they have financial needs.

No finance experience is necessary; just bring your customer-focused mindset, and we will provide the training! What you can expect in your role: Deliver exceptional customer service both over the phone and face-to-face. Assist in marketing efforts for new and continuing customer engagement. Help prepare and process loans and income tax returns. We offer a range of exciting benefits: Comprehensive training with pay increases tied to performance,

which includes both hands-on and online elements. We're dedicated to equipping you with the knowledge and skills to excel in your role. An excellent benefits package

featuring medical insurance with minimal employee costs, dental coverage, life insurance, short- and long-term disability, profit sharing, a 401k plan with company matching, and generous paid time off for sick days, holidays, and vacations. Monthly Bonus Opportunities

- Potential to earn extra income as your team meets branch performance goals! Community Engagement

- We actively contribute to local charities, food banks, educational programs, and more. Career Growth

- We are committed to nurturing our employees' talents and providing pathways for career development. Join us, a trusted leader in the financial services industry since 1955, providing quick and safe installment loans and income tax services to our communities. We take pride in delivering personal service from familiar faces that our customers can trust. Start your journey with us today! Apply now!