Customer Service Representative
Murray Resources - Best Staffing Agency, Broomfield, CO, United States
Our client is seeking a Customer Service Representative to handle client interactions and ensure timely and professional resolution of account-related inquiries. The ideal candidate is a goal-driven and resourceful communicator with strong listening skills and the ability to navigate complex client needs.
Salary + Additional Benefits:
$20/hr
Location:
Broomfield, CO 80021 - ONSITE Type of Position:
Temp-to-Hire Responsibilities: Take inbound and outbound phone calls to collect past due accounts. Negotiate payment terms, set up payment plans, and process payments. Monitor debtor accounts and follow-up to ensure payments are made in a timely manner. Utilize various skip tracing techniques and collection strategies to locate the right parties. Review accounts to identify adjustments, discrepancies and create a request for resolution. Handle debtor disputes and overcome objections. Perform all other duties as assigned. Requirements: Previous experience in customer service and collections within a call center environment High School Diploma or GED Availability of overtime as needed Basic computer skills and math skills required Knowledge of FDCPA, HIPAA, state and local collection laws and the ability to be licensed in all states is required Excellent written and verbal communication skills
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Broomfield, CO 80021 - ONSITE Type of Position:
Temp-to-Hire Responsibilities: Take inbound and outbound phone calls to collect past due accounts. Negotiate payment terms, set up payment plans, and process payments. Monitor debtor accounts and follow-up to ensure payments are made in a timely manner. Utilize various skip tracing techniques and collection strategies to locate the right parties. Review accounts to identify adjustments, discrepancies and create a request for resolution. Handle debtor disputes and overcome objections. Perform all other duties as assigned. Requirements: Previous experience in customer service and collections within a call center environment High School Diploma or GED Availability of overtime as needed Basic computer skills and math skills required Knowledge of FDCPA, HIPAA, state and local collection laws and the ability to be licensed in all states is required Excellent written and verbal communication skills
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