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Service Account Manager

gpac, Shelby, NC, United States


A growing

mechanical contractor

is seeking a

Service Account Manager

to support its service team. This role focuses on building client relationships, managing service accounts, and developing maintenance agreements for commercial HVAC and mechanical systems.

Responsibilities

Manage and grow commercial HVAC service accounts

Develop and maintain preventive maintenance agreements

Work with technicians and clients to identify repair and service needs

Prepare service proposals and cost estimates

Track contract renewals and maintain strong client relationships

Follow up with clients regarding service recommendations and opportunities

Qualifications

Experience in the mechanical or HVAC industry

Knowledge of commercial HVAC equipment and systems

Strong communication and relationship‑building skills

Ability to manage multiple priorities and deadlines

HVAC trade school or technical background is a plus

Compensation & Benefits

$75,000 - $120,000 salary (DOE)

Annual bonus potential

ESOP program

Health, dental, and vision insurance

401(k) with company contributions

Paid time off

Gym reimbursement

All qualified applicants will receive consideration without regard to race, age, color, sex (including pregnancy), religion, national origin, disability, sexual orientation, gender identity, marital status, military status, genetic information, or any other status protected by applicable laws or regulations.

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