E-Commerce Sales Supervisor
St. Matthew's House (Southwest Florida), Naples, FL, United States
OUR CORE PURPOSE: As an expression of God’s love in Southwest Florida, we are growing to ensure that no one experiencing hunger, homelessness or addiction is alone or without a pathway for their journey from crisis to contributor. Together with our partners and participants, we cultivate communities where people are progressively seen, accepted, challenged, and supported.
Description The E-Commerce Sales Supervisor is responsible for continuously maintaining the company’s online thrift store and Shopify account with current customers as well as generating new customers to increase online sales. They must be able to analyze data and metrics to inform management of product and sales trends, making recommendations for product and pricing changes based on their findings.
Summary The E-Commerce Sales Supervisor is responsible for continuously maintaining the company’s online thrift store and Shopify account with current customers as well as generating new customers to increase online sales. They must be able to analyze data and metrics to inform management of product and sales trends, making recommendations for product and pricing changes based on their findings.
Responsibilities
Maintain company’s online thrift store and Shopify account
Generate and review data and metric to see trends and make recommendations
Manage processing merchandise through Shopify to maintain correct inventory
Manage execution of online orders; fulfillment, packing and shipping
Ensure customers receive prompt, courteous and effective service
Must be able to achieve monthly sales goals
Technology expert, warehouse management systems and analytics
Requirements
High School Diploma or equivalent
2 years of e-commerce experience in a creative, fast-paced environment
Working knowledge with e-commerce applications including ShopifyAbility to identify design needs to help continuously elevate the quality of the online store
Excellent communication skills both written and spoken
Up-to-date with the latest online sales practices and prices
Strong time management and project management skills
Ability to think creatively and problem solve when faced with new challenges
Must be able to lift/carry equipment up to 25 lbs.
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Description The E-Commerce Sales Supervisor is responsible for continuously maintaining the company’s online thrift store and Shopify account with current customers as well as generating new customers to increase online sales. They must be able to analyze data and metrics to inform management of product and sales trends, making recommendations for product and pricing changes based on their findings.
Summary The E-Commerce Sales Supervisor is responsible for continuously maintaining the company’s online thrift store and Shopify account with current customers as well as generating new customers to increase online sales. They must be able to analyze data and metrics to inform management of product and sales trends, making recommendations for product and pricing changes based on their findings.
Responsibilities
Maintain company’s online thrift store and Shopify account
Generate and review data and metric to see trends and make recommendations
Manage processing merchandise through Shopify to maintain correct inventory
Manage execution of online orders; fulfillment, packing and shipping
Ensure customers receive prompt, courteous and effective service
Must be able to achieve monthly sales goals
Technology expert, warehouse management systems and analytics
Requirements
High School Diploma or equivalent
2 years of e-commerce experience in a creative, fast-paced environment
Working knowledge with e-commerce applications including ShopifyAbility to identify design needs to help continuously elevate the quality of the online store
Excellent communication skills both written and spoken
Up-to-date with the latest online sales practices and prices
Strong time management and project management skills
Ability to think creatively and problem solve when faced with new challenges
Must be able to lift/carry equipment up to 25 lbs.
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