Parts Counter Representative
Komatsu Southwest, Sacramento, CA, United States
Job Description
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Parts Counter Representative
Posting Start Date: 3/20/26
Job Location (Short): Sacramento, California, USA, 95838
Requisition ID: 35441
Onsite or Remote: Onsite Position
Join Komatsu and Be Part of Something Big! Job Overview Provide parts support to customers for walk-ins, phone, service department and other media orders. Process, file, expedite and update department paperwork. Coverage for will call functions in warehouse.
Key Job Responsibilities
Assist phone and walk-in customers with parts requests. Research parts issues, generate sales orders and quotes using appropriate electronic media. Process invoices and customer returns. Maintain records to document activities.
Assist service department with parts requests, returns, and inquiries. Document and track activities.
Other duties as assigned to facilitate customer satisfaction, including parts pick-up and delivery.
Assist with cycle counts of inventory, help identify obsolete inventory and recommend inventory.
Qualifications/Requirements High School Graduate or equivalent
2+ years exp with CE and/or Mining parts counter, inventory, purchasing
Ability to read and understand technical manuals, computerized inventory systems, phone skills, pricing systems.
Additional Information Hiring Range At Komatsu, your base pay is one part of your total compensation package. This role pays $26.46-37.81. The actual offer will consider a wide range of factors, including experience and location.
Company Benefits
Health benefits: Medical, dental, vision, HSA, wellness programs, etc.
401k and/or employee savings programs
Employee time off (vacation and designated holidays)
Employee and family assistance programs
Disability benefits
Life insurance
Employee learning and development programs
Diversity & Inclusion Commitment At Komatsu, we come from diverse backgrounds, with unique perspectives, experiences and contributions. We believe that our people are part of our shared purpose. Connected by our core values of ambition, perseverance, collaboration and authenticity, we are committed to continually advancing in our support of diversity and inclusion. United, we are on a journey towards a sustainable future that creates value together.
Company Information Komatsu develops and supplies technologies, equipment and services for the construction, mining, forklift, industrial and forestry markets. Headquartered in Tokyo, Japan, Komatsu employs more than 64,000 people worldwide, operating in more than 140 countries. For more than a century, the company has been creating value for its customers through manufacturing and technology innovation, partnering with others to empower a sustainable future where people, business and the planet thrive together. Since the company’s founding in 1921, Komatsu has been committed to supporting individuals and communities through job training, skills development and giving back. As a Komatsu employee, you will be encouraged to grow alongside our global company, contributing to a more sustainable future for all. If you are looking for a company that values your talent and potential, join Komatsu to be a part of something big and help advance modern society. Learn more at www.komatsu.com.
EEO Statement Komatsu is an Equal Opportunity Workplace and an Asmitive Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
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Apply now
Parts Counter Representative
Posting Start Date: 3/20/26
Job Location (Short): Sacramento, California, USA, 95838
Requisition ID: 35441
Onsite or Remote: Onsite Position
Join Komatsu and Be Part of Something Big! Job Overview Provide parts support to customers for walk-ins, phone, service department and other media orders. Process, file, expedite and update department paperwork. Coverage for will call functions in warehouse.
Key Job Responsibilities
Assist phone and walk-in customers with parts requests. Research parts issues, generate sales orders and quotes using appropriate electronic media. Process invoices and customer returns. Maintain records to document activities.
Assist service department with parts requests, returns, and inquiries. Document and track activities.
Other duties as assigned to facilitate customer satisfaction, including parts pick-up and delivery.
Assist with cycle counts of inventory, help identify obsolete inventory and recommend inventory.
Qualifications/Requirements High School Graduate or equivalent
2+ years exp with CE and/or Mining parts counter, inventory, purchasing
Ability to read and understand technical manuals, computerized inventory systems, phone skills, pricing systems.
Additional Information Hiring Range At Komatsu, your base pay is one part of your total compensation package. This role pays $26.46-37.81. The actual offer will consider a wide range of factors, including experience and location.
Company Benefits
Health benefits: Medical, dental, vision, HSA, wellness programs, etc.
401k and/or employee savings programs
Employee time off (vacation and designated holidays)
Employee and family assistance programs
Disability benefits
Life insurance
Employee learning and development programs
Diversity & Inclusion Commitment At Komatsu, we come from diverse backgrounds, with unique perspectives, experiences and contributions. We believe that our people are part of our shared purpose. Connected by our core values of ambition, perseverance, collaboration and authenticity, we are committed to continually advancing in our support of diversity and inclusion. United, we are on a journey towards a sustainable future that creates value together.
Company Information Komatsu develops and supplies technologies, equipment and services for the construction, mining, forklift, industrial and forestry markets. Headquartered in Tokyo, Japan, Komatsu employs more than 64,000 people worldwide, operating in more than 140 countries. For more than a century, the company has been creating value for its customers through manufacturing and technology innovation, partnering with others to empower a sustainable future where people, business and the planet thrive together. Since the company’s founding in 1921, Komatsu has been committed to supporting individuals and communities through job training, skills development and giving back. As a Komatsu employee, you will be encouraged to grow alongside our global company, contributing to a more sustainable future for all. If you are looking for a company that values your talent and potential, join Komatsu to be a part of something big and help advance modern society. Learn more at www.komatsu.com.
EEO Statement Komatsu is an Equal Opportunity Workplace and an Asmitive Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
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