Instructional Designer, Office of Online Education
Inside Higher Ed, Winston Salem, NC, United States
Job Description Summary
As an instructional designer in the Office of Online Education, you will collaborate and lead teams of faculty and staff in designing high‑quality online and blended learning experiences across schools, programs, and departments at Wake Forest University. Working closely with faculty and staff colleagues, you will consult on instructional activities; evaluate educational technologies and teaching practices; manage course design projects; build courses in the Learning Management System (LMS); collaborate with faculty on the design and delivery of their courses; design faculty development experiences; and contribute to related work on special projects, as needed.
Job Description This position is not eligible for sponsorship of non‑immigrant or immigrant visa status through Wake Forest University. All eligible applicants are encouraged to apply.
Essential Functions Project Management and Course Design (60%)
Ensure instructional integrity of the course development projects through a systematic design and clear course standards and objectives.
Provide recommendations for interface design, sequencing of instruction, use of assessments, and online interactive activities.
Serve as project manager for online and blended course development, coordinating course teams, including instructors, relevant academic support staff, and multimedia specialists, ensuring timely delivery of high‑quality products.
Build out learner‑friendly course experiences using Wake Forest’s online course platforms and learning technologies.
Support faculty during the delivery of their online courses, identifying and resolving instructional issues that occur while a course or project is active.
Identify and develop instructional best practices for online and blended learning environments.
Contribute to a transparent and equitable organizational culture where ethical and equity policies and practices are understood and lived out by all staff.
Consulting and Evaluation (30%)
Consult with faculty on the effective use of instructional design strategies, web‑based resources, multimedia technologies, and instructional software to improve teaching for online delivery.
Research and evaluate new and emerging technologies, instructional design theories, and approaches and policies for potential application to instructional opportunities.
Evaluate the instructional effectiveness of programs, courses, and training products using new and existing standards.
Faculty Development and Special Projects (10%)
Support constituent groups served by online education at the university through training, on‑demand help guides, and secondary technical support.
Propose and contribute to special projects that support educational goals of various schools or programs and align with the Office’s work on campus.
Required Education, Knowledge, Skills, Abilities
A bachelor’s degree in a relevant discipline (e.g., education, instructional design, learning sciences, curriculum and planning, educational technology, design thinking) and at least 2–4 years of relevant experience.
Two or more years of professional experience in instructional design working with credit‑bearing courses in higher education.
Demonstrated ability in at least one Learning Management System and additional learning technologies relevant to online instruction in higher education.
Strong and comprehensive oral, written, and interpersonal skills that enable you to collaborate effectively with multiple constituencies in a fast‑paced, dynamic work environment.
Preferred Education, Knowledge, Skills, Abilities
A master’s degree in a relevant discipline and five years of relevant experience.
Significant experience developing courses in the Canvas learning management system.
Experience conducting quality assurance reviews around the design and delivery of new and existing online courses using internal or external standards.
Intermediate or advanced skills in website design, graphic design, analytics software, and/or video editing and production.
Full Time
Equal Opportunity Statement The University is an equal opportunity employer and welcomes all qualified candidates to apply without regard to race, color, religion, national origin, sex, age, sexual orientation, gender identity and expression, genetic information, disability, and military or veteran status.
Accommodations for Applicants If you are an individual with a disability and need an accommodation to participate in the application or interview process, please contact AskHR@wfu.edu or (336) 758-4700.
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Job Description This position is not eligible for sponsorship of non‑immigrant or immigrant visa status through Wake Forest University. All eligible applicants are encouraged to apply.
Essential Functions Project Management and Course Design (60%)
Ensure instructional integrity of the course development projects through a systematic design and clear course standards and objectives.
Provide recommendations for interface design, sequencing of instruction, use of assessments, and online interactive activities.
Serve as project manager for online and blended course development, coordinating course teams, including instructors, relevant academic support staff, and multimedia specialists, ensuring timely delivery of high‑quality products.
Build out learner‑friendly course experiences using Wake Forest’s online course platforms and learning technologies.
Support faculty during the delivery of their online courses, identifying and resolving instructional issues that occur while a course or project is active.
Identify and develop instructional best practices for online and blended learning environments.
Contribute to a transparent and equitable organizational culture where ethical and equity policies and practices are understood and lived out by all staff.
Consulting and Evaluation (30%)
Consult with faculty on the effective use of instructional design strategies, web‑based resources, multimedia technologies, and instructional software to improve teaching for online delivery.
Research and evaluate new and emerging technologies, instructional design theories, and approaches and policies for potential application to instructional opportunities.
Evaluate the instructional effectiveness of programs, courses, and training products using new and existing standards.
Faculty Development and Special Projects (10%)
Support constituent groups served by online education at the university through training, on‑demand help guides, and secondary technical support.
Propose and contribute to special projects that support educational goals of various schools or programs and align with the Office’s work on campus.
Required Education, Knowledge, Skills, Abilities
A bachelor’s degree in a relevant discipline (e.g., education, instructional design, learning sciences, curriculum and planning, educational technology, design thinking) and at least 2–4 years of relevant experience.
Two or more years of professional experience in instructional design working with credit‑bearing courses in higher education.
Demonstrated ability in at least one Learning Management System and additional learning technologies relevant to online instruction in higher education.
Strong and comprehensive oral, written, and interpersonal skills that enable you to collaborate effectively with multiple constituencies in a fast‑paced, dynamic work environment.
Preferred Education, Knowledge, Skills, Abilities
A master’s degree in a relevant discipline and five years of relevant experience.
Significant experience developing courses in the Canvas learning management system.
Experience conducting quality assurance reviews around the design and delivery of new and existing online courses using internal or external standards.
Intermediate or advanced skills in website design, graphic design, analytics software, and/or video editing and production.
Full Time
Equal Opportunity Statement The University is an equal opportunity employer and welcomes all qualified candidates to apply without regard to race, color, religion, national origin, sex, age, sexual orientation, gender identity and expression, genetic information, disability, and military or veteran status.
Accommodations for Applicants If you are an individual with a disability and need an accommodation to participate in the application or interview process, please contact AskHR@wfu.edu or (336) 758-4700.
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