BDC Representative/Manager

Franklin Sussex Hyundai is growing, and we’re looking for a motivated Business Development Center (BDC) Representative to join our team! If you’re great on the phone, love helping customers, and want to build a career in the automotive industry, this is your opportunity What You’ll Do: Handle inbound and outbound calls, texts, and internet leads Set and confirm sales and service appointments Follow up with customers in a professional, friendly manner Maintain accurate customer records in the CRM Be the first point of contact that creates an exceptional customer experience What We’re Looking For: Strong communication skills (phone, text, and email) Positive attitude and strong work ethic Ability to multitask in a fast-paced environment Customer service or call center experience preferred (automotive experience a plus, but not required) Reliable, punctual, and team-oriented What We Offer: FREE COLLEGE OPPORTUNITY WITH STRAYER UNIVERSITY! Paid training – we set you up for success Competitive pay with bonuses Medical, Dental, and Vision benefits Life Insurance Paid time off and career growth opportunities Supportive, professional, and energetic work environment

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